Installing NEOSYS: Difference between revisions

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[[Setting up TCP/IP filtering]]
[[Checklists]]


= INSTALLING NEOSYS SERVICE =
[[Technical / Hardware requirements]]


== Main installation: ==
[[Preliminary Check-list and other Misc items]]


=== Downloading and running installation files ===
[[Configure Firewall]]


# http://www.neosys.com/support/accounts.exe ... and install to X:\Neosys
[[Setting up and using remote support]]
# http://www.neosys.com/support/adagency.exe ... and install to X:\Neosys


=== Creating shortcuts ===
[[Installing NEOSYS Service]]


Make desktop shortcut ‘Maintenance’ to (or right click, send to desktop as shortcut)
[[Configuring Antivirus for NEOSYS]]


x:\neosys\neosys\adagency.bat
[[Configuring NEOSYS on Windows 10]]


or
[[Installing & Configuring Apache]]


x:\neosys\neosys\accounts.bat
[[Setting up Host Name]]


=== Activating NEOSYS using authorization number ===
[[Benchmarking NEOSYS]]


Start NEOSYS Maintenance and it will give a “Computer Number” and ask for an “Authorisation No”
[[Handling backup in Virtual Server]]


Send the computer number to NEOSYS admin to get the authorization no.
[[Backup and Restore#Configuring NEOSYS automated backup|Configuring NEOSYS automated backup]]


If you cannot get the authorization number immediately then you can close NEOSYS and when you reopen NEOSYS it will still give the same computer number and accept the same authorization number.
[[Installing EMS Magic]]


=== Installing initial Database ===
[[Establishing Emergency Support Procedures]]


First time entering maintenance you will enter a command box (like NEOSYS F5)
[[Setting up for non-latin characters]]


Type FILEMAN and then restore. You will need a BACKUP.ZIP file in C:\ containing the initial database.
[[Configuring and Administering Multi-site Installations]]


=== Creating a .CMD file to start NEOSYS Service: ===
[[Installing on Windows 7]]


In x:\neosys create a file startmain.cmd
[[Restricting usage of NEOSYS to licence period]]


x:
[[Configuring NEOSYS for various language character sets]]
cd \neosys\neosys
Start neosys.js /system ADAGENCY /database <b>databasecode</b> /user NETSERVICE /pass NETSERVICE


(where <i>databasecode</i> is the code of the database)
[[Configuring NEOSYS to display local time]]


In x:\neosys create a file starttest.cmd
[http://itwiki.neosys.com/index.php/Setting_up_monitoring_in_Nagios#Adding_a_new_NEOSYS_installation_.28new_client.29 Setting up Monitoring from Nagios]


x:
[[Implementing NEOSYS]]
cd \neosys\neosys
Start neosys.js /system ADAGENCY /database <b>testdatabasecode</b> /user NETSERVICE /pass NETSERVICE


(where <b>testdatabasecode</b> is the code of the testdatabase)


=== Differences for Pure Accounts Module Only Installations ===
Obsolete:


[[Configuring IIS]]


Accounts module only has a slightly different startup command. In the above, replace '''/system adagency''' with '''/system accounts''' to startup a service and use '''accounts.bat''' instead of '''adagency.bat''' to start up maintenance. Other than that, accounts module setup is identical. Pure accounts clients are very few and tend not to upgrade often so care needs to be taken when upgrading. Upgrade is perhaps surprisingly done using the adagency.exe file.
[[Setting up HTTPS]]


=== Creating a .CMD file to copy maindata to testdata ===
[[Installing IE7 & IE8 Download Blocker]] ** required for Windows Server 2003
 
In x:\neosys create a file copymain2test.cmd
 
Xcopy x:\neosys\data\<i>maindatabasecode</i> x:\neosys\data\<i>testdatabasecode</i> /s /y
 
=== Setting up daily scheduled tasks ===
 
Maindata – 3 processes starting 6:00 am, 6:01 am, 6:02 am
 
Testdata – 1 process at 6:04 am
 
Copy Maindata to Testdata – 1 process at 2:45 am
 
For multiple sites on the same computer put the second site starting five minutes later at 6:05, third site starting five minutes earlier at 5:55, the third site starting five minutes later at 6:10 and so on.
 
 
== Benchmarking NEOSYS ==
 
[Benchmarking NEOSYS]]
 
 
 
= NEOSYS & Anti-Virus Programs =
 
== Excluding Neosys files in Norton / Symantec ==
Symantec and other especially older version AV software slow neosys down a lot. Excluding LK and OV files (and ALSO excluding the neosys folder and removing OV* from the list of files to be checked) improves the situation but only removal of the av solves the problem completely. ie the exclusion options DOESNT FULLY WORK in symantec and some other especially older AV software.
 
Important Note: Symantec / Norton Email Scanners corrupt Neosys backup files incase you are
emailing it to someone. Even deselecting outgoing email scanner does not solve the problem.
 
 
== Excluding Neosys files in AVG Anti-Virus ==
 
It is best advisable to use AVG Anti-Virus program which does not interfere with Neosys files if they are excluded. Also the Email Scanner does not create any problem as noticed in using Symantec / Norton.
 
[[Image:avg_anti_virus.jpg]]
 
 
== Checking if disabling OV files speeds up Neosys ==
 
You can test the diskspeed in NEOSYS by pressing F5 and typing FILESPEED to see how long it takes to create and delete 1000 records in a temporary file. You can repeat this to get an average.
 
You can disable AV for a while to check if the AV is getting in the way despite neosys being "excluded" according to the av options. Even disabling the AV does not always get back all the speed. Sometimes removal of the AV completely gets back the speed.
 
AV is not really necessary on computers dedicated to NEOSYS and can be removed.
 
Using FILESPEED and AV disabling you can tell if your attempts to configure exclusion of NEOSYS are successful or not.

Latest revision as of 10:03, 8 February 2021