Establishing Emergency Support Procedures: Difference between revisions
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# Client Support - xxxxxxxxxx - Mobile number ? Landline number ? | # Client Support - xxxxxxxxxx - Mobile number ? Landline number ? | ||
# Client Management - xxxxxxxxxx - Mobile number ? Landline number ? | # Client Management - xxxxxxxxxx - Mobile number ? Landline number ? | ||
# NEOSYS Support - Priyanka Mathew - Mobile UAE | # NEOSYS Support - Priyanka Mathew - Mobile UAE xxxxxxxxxxx Landline ? | ||
# NEOSYS Management - Steve Bush - | # NEOSYS Management - Steve Bush - UAE xxxxxxxxxxx Landline ? | ||
Notes: | Notes: | ||
Revision as of 11:23, 13 February 2014
This article needs to be turned into a letter for acceptable by the client.
Dear xxxx,
It is advisable that we establish a procedure for provision of emergency support for out of hours support where necessary.
Emergency support procedure rest on having emergency telephone numbers known to people. This could either be a complete list given to everybody or different levels of people only knowing part of the chain.
EMERGENCY SUPPORT PROCEDURE
- Client Support - xxxxxxxxxx - Mobile number ? Landline number ?
- Client Management - xxxxxxxxxx - Mobile number ? Landline number ?
- NEOSYS Support - Priyanka Mathew - Mobile UAE xxxxxxxxxxx Landline ?
- NEOSYS Management - Steve Bush - UAE xxxxxxxxxxx Landline ?
Notes:
- People could be instructed to try and obtain support according to the numbered priority.
- People do not have to be given the whole list.
- 1 and 2 could be reversed.
