User contributions for Arvind

20 June 2019

• 10:2710:27, 20 June 2019 diff hist −143‎ m New Employee Training Checklist ‎ Redundant "configuring Thunderbird" instructions
• 07:4707:47, 20 June 2019 diff hist +2‎ m New Employee Training Checklist ‎No edit summary
• 05:3705:37, 20 June 2019 diff hist −13‎ m New Employee Training Checklist ‎No edit summary

19 June 2019

• 06:3306:33, 19 June 2019 diff hist −1,188‎ m New Employee Training Checklist ‎ Removed obsolete list of software to download software on Windows and Linux. Software for Linux already mentioned in "Configuring Software in Ubuntu"

19 May 2019

• 05:3105:31, 19 May 2019 diff hist +21‎ m Procedures ‎ →‎Understanding Internal error messages

13 May 2019

• 07:4907:49, 13 May 2019 diff hist 0‎ m Troubleshooting NEOSYS Generally ‎ →‎Fixing missing ADAGENCY.VOL

12 May 2019

• 11:0211:02, 12 May 2019 diff hist +10‎ m Troubleshooting NEOSYS Generally ‎ →‎Fixing missing ADAGENCY.VOL

6 March 2019

• 05:4005:40, 6 March 2019 diff hist +36‎ m Troubleshooting NEOSYS Finance System ‎ →‎Fixing opening balance of the new year that does not agree with the previous closing balance

25 February 2019

• 05:3705:37, 25 February 2019 diff hist −104‎ m Procedures ‎ →‎Handling Javascript Files in NEOSYS
• 05:3605:36, 25 February 2019 diff hist −69‎ m Troubleshooting NEOSYS Generally ‎ →‎Removing default program assigned to open a file type
• 05:1705:17, 25 February 2019 diff hist +6‎ m Procedures ‎ →‎Handling Javascript Files in NEOSYS
• 05:1605:16, 25 February 2019 diff hist 0‎ m Troubleshooting NEOSYS Generally ‎ →‎Fixing 'NEOSYS process opens up in a notepad because I mistakenly changed the default program to open this kind of file'
• 05:1405:14, 25 February 2019 diff hist −18‎ Troubleshooting NEOSYS Generally ‎ →‎Fixing 'NEOSYS process which opens up in a notepad instead of Microsoft Windows Based Script Host (i.e. DOS window)'

17 February 2019

• 11:4311:43, 17 February 2019 diff hist +2‎ m Activating/Reactivating Windows ‎No edit summary current

12 February 2019

• 05:3805:38, 12 February 2019 diff hist +1‎ m Procedures ‎ →‎Handling error messages

10 February 2019

• 06:0306:03, 10 February 2019 diff hist +167‎ Procedures ‎ →‎Handling error messages

4 February 2019

• 10:1510:15, 4 February 2019 diff hist +25‎ m Setting up HTTPS ‎ →‎Error while binding COMODO signed certificate to NEOSYS website current

9 January 2019

• 10:5810:58, 9 January 2019 diff hist +16‎ m Procedures ‎ →‎Handling client-sensitive information in emails
• 08:4608:46, 9 January 2019 diff hist +41‎ Procedures ‎ →‎Creating User

25 December 2018

• 11:1511:15, 25 December 2018 diff hist +49‎ m Configuring Thunderbird ‎ →‎Getting access to NEOSYS support calendar
• 10:1810:18, 25 December 2018 diff hist +4‎ m Troubleshooting NEOSYS Generally ‎ →‎Recreate options & error using sys msg Data:

23 December 2018

• 11:5711:57, 23 December 2018 diff hist +26‎ m Procedures ‎ →‎Handling Nagios Client Monitoring system

18 December 2018

• 08:4608:46, 18 December 2018 diff hist −5‎ Procedures ‎ →‎Handling Nagios Client Monitoring system

17 December 2018

• 12:2712:27, 17 December 2018 diff hist +4‎ m Procedures ‎ →‎Handling Nagios Client Monitoring system
• 08:0708:07, 17 December 2018 diff hist +89‎ Handling Nagios Client Monitoring System ‎ →‎Fixing “NEOSYS has not checked in” error message

10 December 2018

• 11:2811:28, 10 December 2018 diff hist 0‎ m Installing NEOSYS Service ‎ →‎Installing initial or Restoring Database
• 11:2711:27, 10 December 2018 diff hist 0‎ m Installing NEOSYS Service ‎ →‎Installing initial or Restoring Database
• 06:2206:22, 10 December 2018 diff hist +2‎ m Backup and Restore ‎ →‎Adding/restore SSH key to backup server
• 06:2206:22, 10 December 2018 diff hist −46‎ m Setting up and using remote support ‎ →‎Solution 3

6 December 2018

• 10:2610:26, 6 December 2018 diff hist +5‎ m Backup and Restore ‎ →‎Manual Backup
• 10:2610:26, 6 December 2018 diff hist +231‎ Backup and Restore ‎ →‎Running a manual backup in case of failures

21 November 2018

• 08:2508:25, 21 November 2018 diff hist −1‎ m Configuring Thunderbird ‎No edit summary
• 08:2208:22, 21 November 2018 diff hist −135‎ Configuring Thunderbird ‎ →‎Account Settings

7 November 2018

• 10:2810:28, 7 November 2018 diff hist +2‎ m Troubleshooting NEOSYS Generally ‎ →‎Fixing issue where NEOSYS processes do not start-up at all or start-up and close immediately

24 October 2018

• 06:5806:58, 24 October 2018 diff hist −28‎ m Procedures ‎ →‎Handling requests to create a new feature or modifying existing features

23 October 2018

• 13:4913:49, 23 October 2018 diff hist +404‎ m Configuring Thunderbird ‎ →‎Add-ons
• 07:4607:46, 23 October 2018 diff hist +192‎ Procedures ‎ →‎Handling complaints about Licence restrictions

19 September 2018

• 07:1007:10, 19 September 2018 diff hist +208‎ m Setting up and using remote support ‎No edit summary
• 05:1705:17, 19 September 2018 diff hist +187‎ Procedures ‎ →‎Handling "List of Open Ports" reports

26 August 2018

• 06:5606:56, 26 August 2018 diff hist +903‎ General Office Procedures ‎No edit summary

16 August 2018

• 07:4307:43, 16 August 2018 diff hist +486‎ Troubleshooting NEOSYS Generally ‎ →‎Reduce used disk space on backup servers
• 05:3305:33, 16 August 2018 diff hist +309‎ Configuring NEOSYS on Windows 10 ‎No edit summary
• 05:3205:32, 16 August 2018 diff hist 0‎ File:Enablehistory.jpg ‎ Arvind uploaded a new version of File:Enablehistory.jpg current
• 05:2405:24, 16 August 2018 diff hist 0‎ N File:Enablehistory.jpg ‎No edit summary

13 August 2018

• 12:1312:13, 13 August 2018 diff hist −3,933‎ m Procedures ‎ →‎Highlighting information in wiki
• 11:5111:51, 13 August 2018 diff hist −89‎ m Backup and Restore ‎ →‎Adding/restore SSH key to backup server

9 August 2018

• 13:5713:57, 9 August 2018 diff hist −76‎ m Troubleshooting NEOSYS Generally ‎ →‎Linux Commands
• 06:4606:46, 9 August 2018 diff hist −109‎ m Troubleshooting NEOSYS Generally ‎ →‎Searching for strings in one or many files using grep
• 06:2206:22, 9 August 2018 diff hist +6‎ m Backup and Restore ‎ →‎Checking if autologin is configured correctly and working or not
• 06:1006:10, 9 August 2018 diff hist +219‎ Troubleshooting NEOSYS Generally ‎ →‎Searching for strings in one or many files using grep

2 August 2018

• 07:4407:44, 2 August 2018 diff hist +512‎ Installing NEOSYS Service ‎ →‎Installing initial or Restoring Database
• 06:3106:31, 2 August 2018 diff hist −31‎ m Installing NEOSYS Service ‎ Removed top level heading
• 05:0605:06, 2 August 2018 diff hist +17‎ m Troubleshooting NEOSYS Generally ‎ →‎Patching a NEOSYS program
• 05:0505:05, 2 August 2018 diff hist −4‎ m Troubleshooting NEOSYS Generally ‎ →‎B703 Errors

31 July 2018

• 12:0412:04, 31 July 2018 diff hist +16‎ m Procedures ‎ →‎Default Browser for support staff
• 11:5911:59, 31 July 2018 diff hist −10‎ m Procedures ‎ →‎Handling browser script errors
• 11:4711:47, 31 July 2018 diff hist +201‎ m Troubleshooting NEOSYS Finance System ‎ →‎Meaning of other messages
• 11:3711:37, 31 July 2018 diff hist +79‎ m Troubleshooting NEOSYS Finance System ‎ →‎Meaning of other messages
• 11:3511:35, 31 July 2018 diff hist 0‎ m Troubleshooting NEOSYS Finance System ‎ →‎Cross-Year Cross Check Balance Warnings
• 11:3311:33, 31 July 2018 diff hist +750‎ m Troubleshooting NEOSYS Finance System ‎ →‎Cross-Year Cross Check Balance Warnings

18 July 2018

• 11:4711:47, 18 July 2018 diff hist −162‎ Configuring IIS ‎ →‎Configure file uploads besides adding the images directory

17 July 2018

• 06:2806:28, 17 July 2018 diff hist −53‎ m Procedures ‎ →‎Overdue Support List

12 July 2018

• 12:4312:43, 12 July 2018 diff hist +256‎ Configuring IIS ‎No edit summary
• 12:2312:23, 12 July 2018 diff hist 0‎ N File:Iisisapi.jpg ‎No edit summary current

11 July 2018

• 09:0409:04, 11 July 2018 diff hist 0‎ m Troubleshooting NEOSYS Finance System ‎ →‎Cross-Year Cross Check Balance Warnings
• 09:0309:03, 11 July 2018 diff hist +756‎ Troubleshooting NEOSYS Finance System ‎ →‎Cross-Year Cross Check Balance Warnings
• 07:4207:42, 11 July 2018 diff hist −19‎ m Procedures ‎ →‎Handling client issues and requests
• 04:5504:55, 11 July 2018 diff hist +5‎ m Backup and Restore ‎ →‎Failure Message : Backup file is 0

10 July 2018

• 12:1712:17, 10 July 2018 diff hist +728‎ Procedures ‎ →‎Various checks done by Support while investigating errors
• 11:2011:20, 10 July 2018 diff hist 0‎ m Backup and Restore ‎ →‎Error Message: "LISTS file is not available"

2 July 2018

• 12:2612:26, 2 July 2018 diff hist +28‎ m Procedures ‎ →‎For clients with dynamic IP

1 July 2018

• 09:2309:23, 1 July 2018 diff hist −65‎ m Troubleshooting NEOSYS Generally ‎ →‎Solution explained
• 09:1109:11, 1 July 2018 diff hist +113‎ m Troubleshooting NEOSYS Generally ‎ →‎Solution explained

26 June 2018

• 12:4512:45, 26 June 2018 diff hist −7‎ m Troubleshooting NEOSYS Media System ‎ →‎Sample email to clients facing B703 error

21 June 2018

• 08:4808:48, 21 June 2018 diff hist +15‎ m Upgrading NEOSYS ‎ →‎Quick Upgrade

19 June 2018

• 13:1313:13, 19 June 2018 diff hist +2‎ m Procedures ‎ →‎Handling new emails in Support inbox
• 08:0508:05, 19 June 2018 diff hist +7‎ m Troubleshooting NEOSYS Media System ‎ →‎Sample email to clients facing B703 error
• 08:0108:01, 19 June 2018 diff hist −121‎ m Troubleshooting NEOSYS Media System ‎ →‎Sample email to clients facing B703 error
• 07:5007:50, 19 June 2018 diff hist −229‎ m Troubleshooting NEOSYS Media System ‎ →‎Sample email to clients facing B703 error

17 June 2018

• 13:0713:07, 17 June 2018 diff hist 0‎ File:Win 2008 New Installation Checklist 2.odt ‎ Arvind uploaded a new version of File:Win 2008 New Installation Checklist 2.odt
• 13:0713:07, 17 June 2018 diff hist 0‎ File:Win 10PRO New Installation Checklist.odt ‎ Arvind uploaded a new version of File:Win 10PRO New Installation Checklist.odt current
• 12:4412:44, 17 June 2018 diff hist 0‎ File:Win 10PRO New Installation Checklist.odt ‎ Arvind uploaded a new version of File:Win 10PRO New Installation Checklist.odt
• 12:4412:44, 17 June 2018 diff hist 0‎ File:Win 2008 New Installation Checklist 2.odt ‎ Arvind uploaded a new version of File:Win 2008 New Installation Checklist 2.odt
• 07:4907:49, 17 June 2018 diff hist −1‎ m Procedures ‎ →‎Handling requests that deal with updating NEOSYS configuration files

13 June 2018

• 08:5508:55, 13 June 2018 diff hist 0‎ File:Shifting servers Checklist 2.odt ‎ Arvind uploaded a new version of File:Shifting servers Checklist 2.odt current
• 08:5108:51, 13 June 2018 diff hist 0‎ File:Win 2008 New Installation Checklist 2.odt ‎ Arvind uploaded a new version of File:Win 2008 New Installation Checklist 2.odt
• 08:3808:38, 13 June 2018 diff hist −68‎ m Implementing NEOSYS ‎ →‎Setting up the System Configuration File
• 08:3608:36, 13 June 2018 diff hist 0‎ File:Win 10PRO New Installation Checklist.odt ‎ Arvind uploaded a new version of File:Win 10PRO New Installation Checklist.odt
• 08:2008:20, 13 June 2018 diff hist 0‎ File:Win 10PRO New Installation Checklist.odt ‎ Arvind uploaded a new version of File:Win 10PRO New Installation Checklist.odt
• 07:1507:15, 13 June 2018 diff hist +71‎ m Configuring NEOSYS on Windows 10 ‎ →‎Installing IIS using appwiz.cpl & enable NTVDM
• 06:0106:01, 13 June 2018 diff hist 0‎ m Procedures ‎ →‎Handling new USER creation
• 05:5905:59, 13 June 2018 diff hist 0‎ m Procedures ‎ →‎After Creating New User
• 05:4505:45, 13 June 2018 diff hist −17‎ m Handling Nagios Client Monitoring System ‎ →‎Client network is blocking most outgoing ports including default port 4428

12 June 2018

• 11:0611:06, 12 June 2018 diff hist 0‎ m Troubleshooting NEOSYS Generally ‎ →‎Recreating internal error from sysmsg
• 05:4605:46, 12 June 2018 diff hist +1‎ m Procedures ‎ →‎Removal of unauthorized third-party software on client servers

7 June 2018

• 11:5611:56, 7 June 2018 diff hist −81‎ m Installing NEOSYS Service ‎ →‎Setting up daily scheduled tasks
• 11:0311:03, 7 June 2018 diff hist −2‎ m Procedures ‎No edit summary
• 10:4410:44, 7 June 2018 diff hist 0‎ m Moving NEOSYS ‎ →‎Procedure to move NEOSYS to a new server current
• 08:4508:45, 7 June 2018 diff hist +180‎ Implementing NEOSYS ‎ →‎Setting up the System Configuration File
• 08:3908:39, 7 June 2018 diff hist 0‎ File:Win 2008 New Installation Checklist 2.odt ‎ Arvind uploaded a new version of File:Win 2008 New Installation Checklist 2.odt

6 June 2018

• 06:0306:03, 6 June 2018 diff hist 0‎ m Moving NEOSYS ‎ →‎Moving NEOSYS to new servers

5 June 2018

• 11:1811:18, 5 June 2018 diff hist 0‎ m Upgrading NEOSYS ‎ →‎Automatic Upgrades of NEOSYS
• 11:1611:16, 5 June 2018 diff hist −3‎ m Troubleshooting NEOSYS Generally ‎ →‎Inspecting Database LOGS Folder
• 10:2510:25, 5 June 2018 diff hist −570‎ m Troubleshooting NEOSYS Generally ‎ →‎Understanding Log Entries
• 10:2410:24, 5 June 2018 diff hist 0‎ File:NEOSYS Logs.jpg ‎ Arvind uploaded a new version of File:NEOSYS Logs.jpg current

4 June 2018

• 05:2805:28, 4 June 2018 diff hist −12‎ m Procedures ‎ →‎Handling new USER creation

31 May 2018

• 05:5005:50, 31 May 2018 diff hist +181‎ Procedures ‎ →‎Attachments

29 May 2018

• 07:1507:15, 29 May 2018 diff hist −5‎ m Procedures ‎ →‎For clients with dynamic IP

24 May 2018

• 11:5811:58, 24 May 2018 diff hist −3‎ m Procedures ‎ →‎Handling client issues and requests
• 11:3811:38, 24 May 2018 diff hist +31‎ m Procedures ‎ →‎Handling Requests to do Client work

14 May 2018

• 09:0409:04, 14 May 2018 diff hist −4‎ m Procedures ‎No edit summary
• 08:1108:11, 14 May 2018 diff hist +255‎ m Uninstalling clients hosted on client Server ‎No edit summary
• 07:5707:57, 14 May 2018 diff hist +48‎ m Uninstalling clients hosted on NEOSYS Server ‎No edit summary
• 05:4205:42, 14 May 2018 diff hist −200‎ m Procedures ‎ →‎Handling Requests that require Approval from Higher Authority
• 05:3105:31, 14 May 2018 diff hist +5‎ m Procedures ‎ →‎Handling new USER creation

13 May 2018

• 13:1113:11, 13 May 2018 diff hist 0‎ m Moving NEOSYS ‎ →‎Procedure to move NEOSYS to a new server
• 09:0009:00, 13 May 2018 diff hist +11‎ m Implementing NEOSYS ‎ →‎Setting up a new company in the new database

26 April 2018

• 06:4806:48, 26 April 2018 diff hist −4‎ m Backup and Restore ‎ →‎Deleting all current and historical backups of a particular directory in NEOSYS

25 April 2018

• 07:3607:36, 25 April 2018 diff hist −2‎ m Checklists ‎No edit summary

19 April 2018

• 08:4208:42, 19 April 2018 diff hist +26‎ m Troubleshooting NEOSYS Generally ‎ →‎Reproducing a users screen from a sysmsg email
• 08:3708:37, 19 April 2018 diff hist −8‎ m Procedures ‎ →‎Handling client issues and requests
• 08:2108:21, 19 April 2018 diff hist −10‎ m Troubleshooting NEOSYS Generally ‎ →‎Installing patch in test database

18 April 2018

• 11:2311:23, 18 April 2018 diff hist +198‎ Configuring NEOSYS on Windows 10 ‎ →‎Configuring Windows Automatic Update
• 11:1811:18, 18 April 2018 diff hist 0‎ N File:Win10setAutoRestart.jpg ‎No edit summary current

29 March 2018

• 10:5810:58, 29 March 2018 diff hist −4‎ Uninstalling clients hosted on NEOSYS Server ‎ →‎Stage 2. Permanent Deletion

21 March 2018

• 13:4713:47, 21 March 2018 diff hist −14‎ m Configuring IIS ‎ →‎Create "Cache-Control" HTTP Header

18 March 2018

• 11:0811:08, 18 March 2018 diff hist 0‎ m Procedures ‎ →‎Handling starred emails in Support inbox
• 11:0711:07, 18 March 2018 diff hist +25‎ Procedures ‎No edit summary

15 March 2018

• 13:5613:56, 15 March 2018 diff hist +20‎ Handling damaged files ‎ →‎Fixing damaged files that have no process for recreating them current

12 March 2018

• 06:1606:16, 12 March 2018 diff hist +84‎ m Upgrading NEOSYS ‎ →‎Downloading

8 March 2018

• 11:1111:11, 8 March 2018 diff hist −6‎ m Procedures ‎ →‎Handling emails from unknown email addresses
• 11:0811:08, 8 March 2018 diff hist +6‎ m Procedures ‎ →‎Handling emails from unknown email addresses

1 March 2018

• 06:0606:06, 1 March 2018 diff hist −10‎ m Procedures ‎ →‎Handling requests to create a new feature or modifying existing features

28 February 2018

• 13:1213:12, 28 February 2018 diff hist −4‎ Administering NEOSYS Server ‎ →‎Handling unexpected server shutdowns current

26 February 2018

• 12:1012:10, 26 February 2018 diff hist +6‎ m Troubleshooting NEOSYS Finance System ‎ →‎Fixing "Cross Check Balance" warnings using CHK.ALLOC

8 February 2018

• 07:5907:59, 8 February 2018 diff hist +52‎ m Troubleshooting NEOSYS Generally ‎ →‎Explanation

5 February 2018

• 06:1906:19, 5 February 2018 diff hist +4‎ m Procedures ‎ →‎Handling client call back requests

4 February 2018

• 13:4413:44, 4 February 2018 diff hist −85‎ Template:Handling errors ‎No edit summary

28 January 2018

• 11:4911:49, 28 January 2018 diff hist +51‎ New Employee Training Checklist ‎ →‎Day 2

25 January 2018

• 05:1905:19, 25 January 2018 diff hist −1‎ Upgrading NEOSYS ‎ →‎Backing up prior to upgrading
• 05:1905:19, 25 January 2018 diff hist −43‎ Upgrading NEOSYS ‎ →‎Backing up prior to upgrading

22 January 2018

• 12:1212:12, 22 January 2018 diff hist +13‎ m Moving NEOSYS ‎ →‎Moving NEOSYS server to a new/another client office location

18 January 2018

• 13:4413:44, 18 January 2018 diff hist +2‎ m Procedures ‎ →‎Website Live Support

16 January 2018

• 07:2107:21, 16 January 2018 diff hist −7‎ Procedures ‎ →‎Attachments

15 January 2018

• 13:5713:57, 15 January 2018 diff hist −68‎ Procedures ‎ →‎Attachments
• 12:1912:19, 15 January 2018 diff hist +101‎ Procedures ‎ →‎Attachments
• 12:0112:01, 15 January 2018 diff hist +11‎ Procedures ‎ →‎Attachments
• 12:0012:00, 15 January 2018 diff hist −4‎ Procedures ‎ →‎Handling Links and Email Attachments
• 11:5911:59, 15 January 2018 diff hist +4‎ Procedures ‎ →‎Handling Links and Email Attachments
• 11:5911:59, 15 January 2018 diff hist +26‎ Procedures ‎ →‎Attachments
• 11:4511:45, 15 January 2018 diff hist +4‎ Procedures ‎ →‎Attachments
• 11:4411:44, 15 January 2018 diff hist −5‎ Procedures ‎ →‎Attachments
• 11:4311:43, 15 January 2018 diff hist −37‎ Procedures ‎ →‎Attachments
• 11:3911:39, 15 January 2018 diff hist −1‎ Procedures ‎ →‎Attachments:
• 11:3511:35, 15 January 2018 diff hist 0‎ Procedures ‎ →‎Attachments:
• 11:3311:33, 15 January 2018 diff hist −1‎ Procedures ‎ →‎Attachments:
• 11:3211:32, 15 January 2018 diff hist +1‎ Procedures ‎ →‎Attachments:
• 11:3111:31, 15 January 2018 diff hist +7‎ Procedures ‎ →‎Attachments:
• 11:2811:28, 15 January 2018 diff hist +529‎ Procedures ‎ →‎Attachments

11 January 2018

• 11:4711:47, 11 January 2018 diff hist +1‎ Handling damaged files ‎ →‎Cause

27 December 2017

• 08:2408:24, 27 December 2017 diff hist +1‎ m Uninstalling clients hosted on NEOSYS Server ‎ →‎Stage 1. Disabling
• 07:4307:43, 27 December 2017 diff hist −2‎ m Procedures ‎ →‎Creating a password
• 07:4307:43, 27 December 2017 diff hist 0‎ Procedures ‎ →‎Creating and Handling passwords

25 December 2017

• 08:3508:35, 25 December 2017 diff hist −3‎ Implementing NEOSYS ‎ →‎Setting up the System Configuration File

21 December 2017

• 13:0513:05, 21 December 2017 diff hist +112‎ Procedures ‎ →‎NEOSYS Support Response Time Policy

13 December 2017

• 08:0108:01, 13 December 2017 diff hist +222‎ Procedures ‎ →‎Handling Cheques from Clients

23 November 2017

• 13:1913:19, 23 November 2017 diff hist +1‎ m New Client Training Notes ‎ →‎Additional Topics

14 November 2017

• 11:5211:52, 14 November 2017 diff hist +6‎ New Employee Training Checklist ‎No edit summary
• 09:0209:02, 14 November 2017 diff hist +161‎ m New Employee Training Checklist ‎ →‎Day 1
• 06:2906:29, 14 November 2017 diff hist +26‎ m Installing NEOSYS Service ‎ →‎If NEOSYS is installed on NEOSYS Server (win3)

8 November 2017

• 12:2112:21, 8 November 2017 diff hist +106‎ m New Employee Training Checklist ‎No edit summary
• 10:5410:54, 8 November 2017 diff hist −1‎ m Procedures ‎ →‎Website Live Support

24 September 2017

• 06:3206:32, 24 September 2017 diff hist +290‎ Procedures ‎ →‎Handling client issues and requests
• 06:0406:04, 24 September 2017 diff hist +1,059‎ Procedures ‎ →‎Handling Links and Email Attachments
• 05:5505:55, 24 September 2017 diff hist 0‎ N File:Scamscreenshot1.png ‎No edit summary

30 August 2017

• 05:1305:13, 30 August 2017 diff hist +265‎ Troubleshooting NEOSYS Generally ‎ →‎One by One

17 August 2017

• 06:0706:07, 17 August 2017 diff hist +7‎ m General Office Procedures ‎ →‎Computer systems

14 August 2017

• 10:0610:06, 14 August 2017 diff hist −5‎ m Procedures ‎ →‎Running undocumented commands on Maintenance mode
• 08:2008:20, 14 August 2017 diff hist +1‎ m Handling Nagios Client Monitoring System ‎ →‎The NEOSYS process is running on the server but still cannot connect to NAGIOS

7 August 2017

• 12:3712:37, 7 August 2017 diff hist +14‎ m Troubleshooting NEOSYS Agency System ‎No edit summary current
• 12:3512:35, 7 August 2017 diff hist +12‎ Troubleshooting NEOSYS Agency System ‎No edit summary

26 July 2017

• 09:0409:04, 26 July 2017 diff hist +153‎ Configuring Thunderbird ‎ →‎Other configurations
• 09:0209:02, 26 July 2017 diff hist +29‎ N File:Headertoolslite.jpg ‎ Header Tools Lite preferences current
• 08:5508:55, 26 July 2017 diff hist 0‎ File:Addon1.jpg ‎ Arvind uploaded a new version of File:Addon1.jpg
• 08:5208:52, 26 July 2017 diff hist +323‎ Procedures ‎ →‎Handling emails with unrelated subject line
• 05:4105:41, 26 July 2017 diff hist −1‎ m New Employee Training Checklist ‎ →‎Day 1

24 July 2017

• 08:0408:04, 24 July 2017 diff hist +93‎ Restricting usage of NEOSYS to licence period ‎ →‎Removing NEOSYS Licences

23 July 2017

• 06:4806:48, 23 July 2017 diff hist +32‎ Restricting usage of NEOSYS to licence period ‎ →‎Removing NEOSYS Licences

20 July 2017

• 13:0513:05, 20 July 2017 diff hist +48‎ m Restricting usage of NEOSYS to licence period ‎ →‎Removing NEOSYS Licences
• 13:0213:02, 20 July 2017 diff hist +4,414‎ Restricting usage of NEOSYS to licence period ‎No edit summary

12 July 2017

• 06:5706:57, 12 July 2017 diff hist −2‎ m Procedures ‎ →‎Handling emails with unrelated subject line

4 July 2017

• 06:4206:42, 4 July 2017 diff hist +179‎ Troubleshooting NEOSYS Generally ‎ →‎Adding Mime Types in Windows Server 2008
• 06:3506:35, 4 July 2017 diff hist +37‎ N File:Mimetype.jpg ‎ Alternate error for missing mime type current

29 June 2017

• 08:3108:31, 29 June 2017 diff hist −10‎ m Procedures ‎ →‎Handling auto-reply emails like Out of Office etc.
• 08:2708:27, 29 June 2017 diff hist +292‎ Procedures ‎ →‎Handling auto-reply emails like Out of Office etc.

13 June 2017

• 11:1311:13, 13 June 2017 diff hist −3‎ m Installing NEOSYS Service ‎ →‎If NEOSYS is installed on NEOSYS Server (win3)

12 June 2017

• 06:5606:56, 12 June 2017 diff hist +2‎ m Uninstalling clients hosted on NEOSYS Server ‎ →‎Stage 1. Disabling
• 06:2206:22, 12 June 2017 diff hist +125‎ Procedures ‎ →‎Handling Requests to do Client work

11 June 2017

• 06:3106:31, 11 June 2017 diff hist 0‎ File:Win 2008 New Installation Checklist 2.odt ‎ Arvind uploaded a new version of File:Win 2008 New Installation Checklist 2.odt
• 06:2006:20, 11 June 2017 diff hist 0‎ File:Win 2008 New Installation Checklist 2.odt ‎ Arvind uploaded a new version of File:Win 2008 New Installation Checklist 2.odt

8 June 2017

• 10:1910:19, 8 June 2017 diff hist −878‎ m Administering NEOSYS Server ‎ →‎Handling list of open ports report
• 10:1910:19, 8 June 2017 diff hist +735‎ Procedures ‎ →‎Handling "List of Open Ports" reports

5 June 2017

• 12:0712:07, 5 June 2017 diff hist +1‎ m Configuring Thunderbird ‎ →‎Clearing out old improperly deleted Thunderbird Accounts

22 May 2017

• 12:2712:27, 22 May 2017 diff hist +8‎ m Uninstalling clients hosted on client Server ‎No edit summary
• 12:1512:15, 22 May 2017 diff hist +81‎ Uninstalling clients hosted on client Server ‎No edit summary

17 May 2017

• 12:2712:27, 17 May 2017 diff hist +73‎ Troubleshooting NEOSYS Media System ‎ →‎Deleting empty Booking order using the Maintenance Window in NEOSYS

10 May 2017

• 12:2412:24, 10 May 2017 diff hist +80‎ m Setting up and using remote support ‎ →‎Finding the script
• 12:1812:18, 10 May 2017 diff hist +85‎ m Setting up and using remote support ‎ →‎Running the script
• 08:2408:24, 10 May 2017 diff hist +280‎ Setting up and using remote support ‎ →‎Running the script
• 05:5105:51, 10 May 2017 diff hist +132‎ m Setting up and using remote support ‎ →‎Running the script
• 05:4905:49, 10 May 2017 diff hist +108‎ m Setting up and using remote support ‎ →‎Running the script

8 May 2017

• 11:2911:29, 8 May 2017 diff hist −125‎ m Troubleshooting NEOSYS Generally ‎ →‎Solving “page not found” or "HTTP Error 404.3 - Not Found" when downloading some file types after uploading them successfully

3 May 2017

• 07:0407:04, 3 May 2017 diff hist +98‎ Configuring IIS ‎ →‎Solving "Service unavailable" error due to disabled application pool
• 06:5906:59, 3 May 2017 diff hist 0‎ File:Apppool.jpg ‎ Arvind uploaded a new version of File:Apppool.jpg current

2 May 2017

• 07:3107:31, 2 May 2017 diff hist +1,371‎ Configuring IIS ‎ →‎Solving IIS errors
• 07:1907:19, 2 May 2017 diff hist 0‎ N File:Apppool.jpg ‎No edit summary
• 07:1407:14, 2 May 2017 diff hist 0‎ N File:W3svcerror.jpg ‎No edit summary current
• 07:1407:14, 2 May 2017 diff hist 0‎ N File:Serviceunavailable.jpg ‎No edit summary current

1 May 2017

• 07:2307:23, 1 May 2017 diff hist +1‎ m Procedures ‎ →‎Handling "List of Open Ports" reports

27 April 2017

• 13:3313:33, 27 April 2017 diff hist +212‎ Configuring Thunderbird ‎ →‎Account Settings

26 April 2017

• 13:4813:48, 26 April 2017 diff hist +32‎ Configuring Thunderbird ‎ →‎Setting Up the Inbox Accounts
• 12:3012:30, 26 April 2017 diff hist −9‎ Configuring Thunderbird ‎ →‎Adding email accounts with large numbers of emails
• 12:2712:27, 26 April 2017 diff hist 0‎ m Configuring Thunderbird ‎ →‎Adding email accounts with large numbers of emails

19 April 2017

• 07:2407:24, 19 April 2017 diff hist +15‎ m Procedures ‎ →‎Client Meeting Report Policy

12 April 2017

• 13:2613:26, 12 April 2017 diff hist +2‎ m Procedures ‎ →‎Handling Nagios Client Monitoring system
• 13:1913:19, 12 April 2017 diff hist +271‎ Procedures ‎ →‎Handling Nagios Client Monitoring system

11 April 2017

• 07:1207:12, 11 April 2017 diff hist +698‎ Setting up and using remote support ‎ →‎Installing and configuring SSH

10 April 2017

• 12:2112:21, 10 April 2017 diff hist +12‎ Administering NEOSYS Server ‎ →‎Clearing File Locks
• 09:0309:03, 10 April 2017 diff hist +770‎ Administering NEOSYS Server ‎ →‎Clearing File Locks: Location of sample email needs to be changed
• 08:4508:45, 10 April 2017 diff hist +232‎ Administering NEOSYS Server ‎ →‎Clearing File Locks

9 April 2017

• 06:3906:39, 9 April 2017 diff hist −17‎ Backup and Restore ‎ →‎Cause and Solution of Backup Warning Messages
• 06:3106:31, 9 April 2017 diff hist −64‎ m Backup and Restore ‎ →‎Case 1: BACKUP.ZIP file CAN be created on an external removable backup media
• 06:1706:17, 9 April 2017 diff hist −9‎ m Technical / Hardware requirements ‎ →‎Backup requirements

5 April 2017

• 12:0412:04, 5 April 2017 diff hist +10‎ Configuring Thunderbird ‎ →‎Configure Support inbox to display selected columns
• 09:0309:03, 5 April 2017 diff hist +787‎ Installing NEOSYS Service ‎ →‎Setting up daily scheduled tasks
• 08:1508:15, 5 April 2017 diff hist 0‎ File:Win 2008 New Installation Checklist 2.odt ‎ Arvind uploaded a new version of File:Win 2008 New Installation Checklist 2.odt
• 08:0808:08, 5 April 2017 diff hist 0‎ File:Win 2008 New Installation Checklist 2.odt ‎ Arvind uploaded a new version of File:Win 2008 New Installation Checklist 2.odt
• 07:3207:32, 5 April 2017 diff hist +25‎ Procedures ‎ →‎Handling Requests that require Approval from Higher Authority
• 07:3207:32, 5 April 2017 diff hist +1‎ m Template:SensitiveSecurity ‎No edit summary current
• 07:2907:29, 5 April 2017 diff hist +3‎ m Template:SensitiveSecurity ‎No edit summary

4 April 2017

• 07:1107:11, 4 April 2017 diff hist +79‎ New Employee Training Checklist ‎ →‎Day 1

2 April 2017

• 11:0511:05, 2 April 2017 diff hist +6‎ m Procedures ‎ →‎Handling requests to create a new feature or modifying existing features
• 11:0011:00, 2 April 2017 diff hist 0‎ m Procedures ‎ →‎Handling requests to create a new feature or modifying existing features
• 10:5910:59, 2 April 2017 diff hist +289‎ m Procedures ‎ →‎Handling requests to create a new feature or modifying existing features
• 08:2208:22, 2 April 2017 diff hist +402‎ Testing NEOSYS ‎ →‎General Instructions for Testing NEOSYS

30 March 2017

• 12:3912:39, 30 March 2017 diff hist +78‎ Procedures ‎ →‎Handling requests to create a new feature or modifying existing features
• 12:2412:24, 30 March 2017 diff hist +49‎ m Procedures ‎ →‎Client Communication Policies
• 06:1106:11, 30 March 2017 diff hist +3‎ m Troubleshooting NEOSYS Media System ‎ →‎Recovery method 3: Re-save schedules

26 March 2017

• 13:1613:16, 26 March 2017 diff hist −41‎ New Client Training Notes ‎ →‎Timesheet Module
• 13:1413:14, 26 March 2017 diff hist −19‎ m New Client Training Notes ‎ →‎Timesheet Module

13 March 2017

• 12:5012:50, 13 March 2017 diff hist −10‎ m Backup and Restore ‎ →‎Virtual servers that allow USB passthrough
• 12:4612:46, 13 March 2017 diff hist +12‎ m Backup and Restore ‎ →‎Virtual servers that allow USB passthrough

12 March 2017

• 13:4113:41, 12 March 2017 diff hist +17‎ Backup and Restore ‎ →‎Virtual servers that do not allow USB passthrough
• 13:2913:29, 12 March 2017 diff hist −5‎ m Backup and Restore ‎ →‎Virtual servers that do not allow USB passthrough

28 February 2017

• 07:3107:31, 28 February 2017 diff hist +7‎ m Backup and Restore ‎ →‎Backup to virtual server
• 06:5706:57, 28 February 2017 diff hist +430‎ Backup and Restore ‎ →‎Backup to virtual server

23 February 2017

• 06:5306:53, 23 February 2017 diff hist +178‎ Troubleshooting NEOSYS Generally ‎ →‎Investigating slow response in NEOSYS using NEOSYS logs
• 06:2006:20, 23 February 2017 diff hist +372‎ Troubleshooting NEOSYS Generally ‎ →‎Investigating slow response in NEOSYS using NEOSYS logs

22 February 2017

• 10:2210:22, 22 February 2017 diff hist −1‎ Troubleshooting NEOSYS Generally ‎ →‎Fixing slow speed
• 10:1310:13, 22 February 2017 diff hist +280‎ Troubleshooting NEOSYS Generally ‎ →‎Fixing slow speed

6 February 2017

• 08:3008:30, 6 February 2017 diff hist +5‎ m Technical / Hardware requirements ‎No edit summary
• 08:0908:09, 6 February 2017 diff hist +146‎ Technical / Hardware requirements ‎No edit summary

25 January 2017

• 12:4812:48, 25 January 2017 diff hist +85‎ Uninstalling clients hosted on NEOSYS Server ‎No edit summary
• 12:3812:38, 25 January 2017 diff hist +83‎ Uninstalling clients hosted on client Server ‎No edit summary
• 11:5011:50, 25 January 2017 diff hist +8‎ m New Employee Training Checklist ‎ →‎Day 1
• 11:3511:35, 25 January 2017 diff hist +7‎ m Backup and Restore ‎ →‎Importance of interchanging backup USBs
• 11:3311:33, 25 January 2017 diff hist −1‎ m Backup and Restore ‎ →‎Importance of interchanging backup USBs

18 January 2017

• 06:2706:27, 18 January 2017 diff hist +10‎ m Procedures ‎ →‎Handling Links and Email Attachments
• 06:1606:16, 18 January 2017 diff hist +648‎ Procedures ‎ →‎Links
• 05:5005:50, 18 January 2017 diff hist +40‎ N File:Scamscreenshot.png ‎ Screenshot of an example of a scam email current

16 January 2017

• 12:2612:26, 16 January 2017 diff hist −1,225‎ Backup and Restore ‎ Undo revision 2789 by Arvind (talk)
• 12:2612:26, 16 January 2017 diff hist −7‎ Backup and Restore ‎ Undo revision 2790 by Arvind (talk)
• 08:1008:10, 16 January 2017 diff hist 0‎ File:Win 2008 New Installation Checklist 2.odt ‎ Arvind uploaded a new version of File:Win 2008 New Installation Checklist 2.odt
• 07:4207:42, 16 January 2017 diff hist +7‎ m Backup and Restore ‎No edit summary
• 07:4007:40, 16 January 2017 diff hist +1,225‎ Backup and Restore ‎No edit summary

8 January 2017

• 10:4110:41, 8 January 2017 diff hist +288‎ Procedures ‎ →‎Overdue Support List

12 December 2016

• 06:1206:12, 12 December 2016 diff hist +3‎ m Procedures ‎ →‎For clients with dynamic IP

5 December 2016

• 06:1206:12, 5 December 2016 diff hist 0‎ File:Win 2008 New Installation Checklist 2.odt ‎ Arvind uploaded a new version of File:Win 2008 New Installation Checklist 2.odt
• 05:4805:48, 5 December 2016 diff hist 0‎ File:Win 2008 New Installation Checklist 2.odt ‎ Arvind uploaded a new version of File:Win 2008 New Installation Checklist 2.odt

4 December 2016

• 12:4012:40, 4 December 2016 diff hist +241‎ Setting up HTTPS ‎ →‎Setting up HTTPS for installations where outside office access is usually restricted
• 10:4710:47, 4 December 2016 diff hist +308‎ Handling damaged files ‎ →‎Solution

30 November 2016

• 07:3707:37, 30 November 2016 diff hist −35‎ Setting up HTTPS ‎ →‎Setting up HTTPS for installations with more than 1 database

29 November 2016

• 10:5110:51, 29 November 2016 diff hist +17‎ m Setting up HTTPS ‎ →‎Setting up HTTPS for NEOSYS website
• 10:3510:35, 29 November 2016 diff hist −17‎ m Handling Nagios Client Monitoring System ‎ →‎Fixing "check_ssl_certificates" error

27 November 2016

• 06:4206:42, 27 November 2016 diff hist −37‎ Setting up HTTPS ‎ →‎Creating a single HTTPS web site on Windows 2003

17 November 2016

• 06:3606:36, 17 November 2016 diff hist −84‎ Procedures ‎ →‎Addressing Browser related issues
• 06:2306:23, 17 November 2016 diff hist −1‎ Procedures ‎ →‎Addressing Browser related issues
• 06:1106:11, 17 November 2016 diff hist +531‎ Procedures ‎ →‎Addressing Browser related issues

14 November 2016

• 08:4608:46, 14 November 2016 diff hist +1‎ Procedures ‎ →‎Handling support request from senior management
• 08:4108:41, 14 November 2016 diff hist −3‎ Procedures ‎ →‎Handling support request from senior management

1 November 2016

• 12:2712:27, 1 November 2016 diff hist +1,135‎ Troubleshooting NEOSYS Generally ‎ →‎Cannot Connect

30 October 2016

• 07:2407:24, 30 October 2016 diff hist −1‎ Administering NEOSYS Server ‎ →‎Handling unexpected server shutdowns

25 October 2016

• 12:5412:54, 25 October 2016 diff hist +182‎ Troubleshooting NEOSYS Generally ‎ →‎Sample Email: Solving port 19580 port forwarding issues

17 October 2016

• 08:1608:16, 17 October 2016 diff hist −2‎ m Troubleshooting NEOSYS Generally ‎ →‎Sample Email: Solving port 19580 port forwarding issues

27 September 2016

• 13:3213:32, 27 September 2016 diff hist +27‎ Troubleshooting NEOSYS Generally ‎ →‎Fixing 'NEOSYS process which opens up in a notepad instead of Microsoft Windows Based Script Host (i.e. DOS window)'

25 July 2016

• 13:3713:37, 25 July 2016 diff hist −39‎ Troubleshooting NEOSYS Media System ‎No edit summary

21 July 2016

• 08:4008:40, 21 July 2016 diff hist +2‎ Restricting usage of NEOSYS to licence period ‎ →‎Step 1 – Generate “licencetext”
• 07:0807:08, 21 July 2016 diff hist +100‎ Troubleshooting NEOSYS Generally ‎ →‎Patching a NEOSYS program

26 June 2016

• 06:3606:36, 26 June 2016 diff hist +141‎ NEOSYS DDNS Service ‎ →‎Configuring neosysddns on monitor.neosys.com current

9 June 2016

• 06:3606:36, 9 June 2016 diff hist −1‎ m Troubleshooting NEOSYS Generally ‎ →‎Patching a NEOSYS program

5 June 2016

• 10:2110:21, 5 June 2016 diff hist +374‎ Troubleshooting NEOSYS Generally ‎ →‎Searching XML files

26 May 2016

• 06:4006:40, 26 May 2016 diff hist +59‎ Setting up Windows Firewall ‎ →‎Opening ports in Windows Firewall on NEOSYS hosted server current

23 May 2016

• 07:5307:53, 23 May 2016 diff hist 0‎ File:Win 2008 New Installation Checklist 2.odt ‎ Arvind uploaded a new version of File:Win 2008 New Installation Checklist 2.odt
• 07:1907:19, 23 May 2016 diff hist −154‎ Preliminary Check-list and other Misc items ‎ Removed "disable complex password" as we will require caps and nums as per windows from now on
• 06:2406:24, 23 May 2016 diff hist 0‎ File:Win 2008 New Installation Checklist 2.odt ‎ Arvind uploaded a new version of File:Win 2008 New Installation Checklist 2.odt

18 May 2016

• 14:0014:00, 18 May 2016 diff hist +25‎ Troubleshooting NEOSYS Generally ‎ →‎Removing non essential files on win3
• 08:3408:34, 18 May 2016 diff hist +737‎ Setting up and using remote support ‎ →‎Solving "Authentication that can continue: publickey,password" Error when connecting to remote servers via remote access clients

17 May 2016

• 09:0209:02, 17 May 2016 diff hist +1‎ m Troubleshooting NEOSYS Generally ‎ →‎Removing non essential files on win3

15 May 2016

• 10:2610:26, 15 May 2016 diff hist +19‎ m Troubleshooting NEOSYS Media System ‎ →‎Run CREATEADS
• 10:2010:20, 15 May 2016 diff hist +140‎ Troubleshooting NEOSYS Media System ‎ →‎Run CREATEADS

12 May 2016

• 11:0811:08, 12 May 2016 diff hist 0‎ m Setting up and using remote support ‎ →‎How to uninstall/reinstall cygwin

11 May 2016

• 12:0512:05, 11 May 2016 diff hist 0‎ m Procedures ‎ →‎Creating a password
• 05:3005:30, 11 May 2016 diff hist +1‎ m Setting up and using remote support ‎ →‎Getting Ownership and Permissions Correct

8 May 2016

• 11:2511:25, 8 May 2016 diff hist +19‎ Procedures ‎ →‎Using VPN to enable secure access from outside the office

3 May 2016

• 11:5011:50, 3 May 2016 diff hist +2‎ Procedures ‎ →‎Using VPN to enable secure access from outside the office
• 11:4911:49, 3 May 2016 diff hist +34‎ Procedures ‎ →‎Using VPN to enable secure access from outside the office
• 11:2811:28, 3 May 2016 diff hist −3‎ Procedures ‎No edit summary
• 11:0111:01, 3 May 2016 diff hist +932‎ Procedures ‎ →‎Handling client issues and requests

28 April 2016

• 13:0813:08, 28 April 2016 diff hist −25‎ Procedures ‎ →‎For HTTPS access
• 12:2112:21, 28 April 2016 diff hist −2‎ m Procedures ‎ →‎For clients with dynamic IP or Request for access from any IP
• 12:2012:20, 28 April 2016 diff hist +71‎ Procedures ‎ →‎For clients with dynamic IP or Request for access from any IP
• 11:5811:58, 28 April 2016 diff hist +355‎ Procedures ‎ →‎Handling User Requests to add an IP or range of IPs to access NEOSYS
• 07:4807:48, 28 April 2016 diff hist +239‎ Procedures ‎ →‎Handling User Requests to add an IP or range of IPs to access NEOSYS

27 April 2016

• 13:4913:49, 27 April 2016 diff hist −1‎ Moving NEOSYS ‎ →‎Moving by "Copying the old installation to new Server"
• 13:3913:39, 27 April 2016 diff hist 0‎ m Moving NEOSYS ‎ →‎Moving by "Copying the old installation to new Server"
• 13:3813:38, 27 April 2016 diff hist +305‎ Moving NEOSYS ‎ →‎Moving by "Copying the old installation to new Server"

18 April 2016

• 12:2512:25, 18 April 2016 diff hist +1‎ m Troubleshooting NEOSYS Media System ‎ →‎B703 Errors
• 12:2512:25, 18 April 2016 diff hist +1‎ m Troubleshooting NEOSYS Media System ‎ →‎B703 Errors

17 April 2016

• 11:3511:35, 17 April 2016 diff hist +2‎ m Testing NEOSYS ‎ →‎Analysis
• 11:3111:31, 17 April 2016 diff hist +1‎ m Procedures ‎ →‎Firefox

14 April 2016

• 11:4111:41, 14 April 2016 diff hist +30‎ m Configuring IIS ‎ →‎Solving error "Upload folder cannot be created.The system cannot find the drive specified"

13 April 2016

• 13:2913:29, 13 April 2016 diff hist −95‎ Configuring IIS ‎ →‎Solving error "Upload folder cannot be created.The system cannot find the drive specified"
• 13:2413:24, 13 April 2016 diff hist +176‎ Configuring IIS ‎ →‎Solving error "Upload folder cannot be created.The system cannot find the drive specified"
• 12:3912:39, 13 April 2016 diff hist +348‎ Procedures ‎ →‎Handling emails with unrelated subject line

12 April 2016

• 06:0406:04, 12 April 2016 diff hist +2‎ Troubleshooting NEOSYS Generally ‎ →‎Patching NEOSYS dictionaries

11 April 2016

• 13:0113:01, 11 April 2016 diff hist +22‎ Technical / Hardware requirements ‎ →‎Hardware requirements

7 April 2016

• 06:5906:59, 7 April 2016 diff hist −7‎ m Handling damaged files ‎ →‎Fixing damaged files that have no process for recreating them

5 April 2016

• 06:2806:28, 5 April 2016 diff hist +21‎ Troubleshooting NEOSYS Generally ‎ →‎Searching XML files

29 March 2016

• 11:5811:58, 29 March 2016 diff hist +1‎ m Upgrading NEOSYS ‎ →‎Post installation steps
• 05:2605:26, 29 March 2016 diff hist +161‎ Procedures ‎ →‎Follow Up of Support Issues

20 March 2016

• 12:4812:48, 20 March 2016 diff hist +119‎ Procedures ‎No edit summary
• 11:5711:57, 20 March 2016 diff hist 0‎ Procedures ‎ →‎NEOSYS Support Response Time Policy
• 11:5311:53, 20 March 2016 diff hist −61‎ m Procedures ‎ →‎NEOSYS Support Response Time Policy
• 11:3611:36, 20 March 2016 diff hist +17‎ m Procedures ‎ →‎Client Meeting Report Policy
• 11:2611:26, 20 March 2016 diff hist +80‎ Procedures ‎ →‎Client Meeting Report Policy
• 11:1611:16, 20 March 2016 diff hist +177‎ Procedures ‎ →‎Client Meeting Report Policy
• 11:0711:07, 20 March 2016 diff hist +24‎ Procedures ‎No edit summary

13 March 2016

• 07:1007:10, 13 March 2016 diff hist +3‎ m Procedures ‎ →‎Handling client issues and requests

2 March 2016

• 12:4512:45, 2 March 2016 diff hist +46‎ Procedures ‎ →‎Handling error messages

24 February 2016

• 13:3013:30, 24 February 2016 diff hist +317‎ Procedures ‎ →‎User Defined Passwords
• 13:0413:04, 24 February 2016 diff hist +15‎ Procedures ‎ →‎Handling client issues and requests

23 February 2016

• 12:0012:00, 23 February 2016 diff hist +262‎ Testing NEOSYS ‎ →‎Login page, Support menu and Help menu
• 10:5710:57, 23 February 2016 diff hist 0‎ Setting up HTTPS ‎ →‎Creating a single HTTPS web site on Windows 2008
• 10:5510:55, 23 February 2016 diff hist +15‎ Setting up HTTPS ‎ →‎Setting up HTTPS for NEOSYS website

21 February 2016

• 12:5412:54, 21 February 2016 diff hist +147‎ Troubleshooting NEOSYS Generally ‎ →‎Patching a NEOSYS program

16 February 2016

• 07:4007:40, 16 February 2016 diff hist +10‎ m Upgrading NEOSYS ‎ →‎Sample Emails to be sent PRIOR to Upgrading NEOSYS

11 February 2016

• 10:5310:53, 11 February 2016 diff hist +2‎ m Procedures ‎ →‎Handling new USER creation
• 10:5010:50, 11 February 2016 diff hist +291‎ Procedures ‎ →‎Handling new USER creation

9 February 2016

• 13:4413:44, 9 February 2016 diff hist +360‎ Restricting usage of NEOSYS to licence period ‎ →‎Step 1 – Generate “licencetext”

4 February 2016

• 13:5813:58, 4 February 2016 diff hist +141‎ Procedures ‎ →‎Handling error messages

3 February 2016

• 13:4913:49, 3 February 2016 diff hist +158‎ Procedures ‎ →‎Handling error messages
• 11:0311:03, 3 February 2016 diff hist +192‎ Procedures ‎ →‎Handling error messages

2 February 2016

• 06:5906:59, 2 February 2016 diff hist 0‎ m Procedures ‎ →‎Handling error messages
• 06:5606:56, 2 February 2016 diff hist +343‎ Procedures ‎ →‎Handling error messages

28 January 2016

• 08:4208:42, 28 January 2016 diff hist +10‎ m Procedures ‎ →‎Handling requests to create a new feature or modifying existing features

25 January 2016

• 08:1408:14, 25 January 2016 diff hist 0‎ File:Win 2008 New Installation Checklist 2.odt ‎ Arvind uploaded a new version of File:Win 2008 New Installation Checklist 2.odt
• 08:1208:12, 25 January 2016 diff hist 0‎ File:Shifting servers Checklist 2.odt ‎ Arvind uploaded a new version of File:Shifting servers Checklist 2.odt
• 05:1805:18, 25 January 2016 diff hist −1‎ Procedures ‎ →‎For HTTPS access

12 January 2016

• 13:2213:22, 12 January 2016 diff hist −67‎ Procedures ‎ →‎Handling new USER creation
• 10:2410:24, 12 January 2016 diff hist +301‎ Procedures ‎ →‎Handling new USER creation

6 January 2016

• 07:5307:53, 6 January 2016 diff hist +277‎ Restricting usage of NEOSYS to licence period ‎ →‎Entering NEOSYS licensing information
• 06:2206:22, 6 January 2016 diff hist +12‎ Restricting usage of NEOSYS to licence period ‎No edit summary
• 06:1106:11, 6 January 2016 diff hist +2,000‎ Restricting usage of NEOSYS to licence period ‎No edit summary
• 05:4105:41, 6 January 2016 diff hist +45‎ N File:Licence list.png ‎ Output for chklic command in maintenance mode current

4 January 2016

• 07:1507:15, 4 January 2016 diff hist +29‎ Administering NEOSYS Server ‎ →‎Handling unexpected server shutdowns
• 06:5506:55, 4 January 2016 diff hist 0‎ File:Unexpected shutdown.png ‎ Arvind uploaded a new version of File:Unexpected shutdown.png current

29 December 2015

• 12:4612:46, 29 December 2015 diff hist 0‎ File:Win 2008 New Installation Checklist 2.odt ‎ Arvind uploaded a new version of File:Win 2008 New Installation Checklist 2.odt

22 November 2015

• 11:3311:33, 22 November 2015 diff hist +223‎ Administering NEOSYS Server ‎ →‎Handling unexpected server shutdowns
• 11:1511:15, 22 November 2015 diff hist 0‎ File:Unexpected shutdown.png ‎ Arvind uploaded a new version of "File:Unexpected shutdown.png"

19 November 2015

• 11:1611:16, 19 November 2015 diff hist +39‎ Administering NEOSYS Server ‎ →‎Handling unexpected server shutdowns

16 November 2015

• 05:1805:18, 16 November 2015 diff hist +61‎ New Employee Training Checklist ‎ →‎Day 1

9 November 2015

• 11:5211:52, 9 November 2015 diff hist −16‎ Testing NEOSYS ‎No edit summary
• 06:4806:48, 9 November 2015 diff hist +126‎ Testing NEOSYS ‎No edit summary

1 November 2015

• 11:4111:41, 1 November 2015 diff hist 0‎ Restricting usage of NEOSYS to licence period ‎No edit summary
• 11:3111:31, 1 November 2015 diff hist −26‎ Restricting usage of NEOSYS to licence period ‎No edit summary
• 10:3410:34, 1 November 2015 diff hist +469‎ Restricting usage of NEOSYS to licence period ‎No edit summary

29 October 2015

• 13:4813:48, 29 October 2015 diff hist +352‎ Troubleshooting NEOSYS Finance System ‎No edit summary

7 October 2015

• 13:3513:35, 7 October 2015 diff hist +448‎ Troubleshooting NEOSYS Media System ‎No edit summary

4 October 2015

• 11:4211:42, 4 October 2015 diff hist 0‎ File:Win 2008 New Installation Checklist 2.odt ‎ Arvind uploaded a new version of "File:Win 2008 New Installation Checklist 2.odt"
• 10:2710:27, 4 October 2015 diff hist −4‎ Moving NEOSYS ‎ →‎How to deauthorisation a NEOSYS installation
• 10:2410:24, 4 October 2015 diff hist 0‎ Troubleshooting NEOSYS Finance System ‎ →‎Fixing "Cross Check Balance" warning using CHK.VINDEX
• 07:3007:30, 4 October 2015 diff hist +125‎ Checklists ‎ →‎Instructions for filling checklists
• 07:2407:24, 4 October 2015 diff hist 0‎ File:Win 2008 New Installation Checklist 2.odt ‎ Arvind uploaded a new version of "File:Win 2008 New Installation Checklist 2.odt"

29 September 2015

• 13:0613:06, 29 September 2015 diff hist 0‎ Handling damaged files ‎ →‎Fixing damaged files that have no process for recreating them
• 11:4111:41, 29 September 2015 diff hist 0‎ Troubleshooting NEOSYS Media System ‎No edit summary
• 11:3311:33, 29 September 2015 diff hist −1‎ Troubleshooting NEOSYS Generally ‎ →‎Fixing Low Memory
• 11:2811:28, 29 September 2015 diff hist −14‎ Troubleshooting NEOSYS Generally ‎ →‎Troubleshooting "page not found" error while using https
• 11:1711:17, 29 September 2015 diff hist 0‎ Configuring Antivirus for NEOSYS ‎No edit summary current
• 08:2408:24, 29 September 2015 diff hist +8‎ Implementing NEOSYS ‎ →‎Set up the System Configuration File

3 September 2015

• 13:5713:57, 3 September 2015 diff hist 0‎ File:Win 2008 New Installation Checklist 2.odt ‎ Arvind uploaded a new version of "File:Win 2008 New Installation Checklist 2.odt"

10 August 2015

• 10:5310:53, 10 August 2015 diff hist +7‎ Moving NEOSYS ‎ →‎Procedure to move NEOSYS to a new server
• 10:4310:43, 10 August 2015 diff hist 0‎ File:Shifting servers Checklist 2.odt ‎ Arvind uploaded a new version of "File:Shifting servers Checklist 2.odt"
• 10:4110:41, 10 August 2015 diff hist +18‎ Moving NEOSYS ‎ →‎Procedure to move NEOSYS to a new server
• 10:3510:35, 10 August 2015 diff hist +134‎ Moving NEOSYS ‎ →‎Procedure to move NEOSYS to a new server

22 July 2015

• 12:4812:48, 22 July 2015 diff hist +105‎ Procedures ‎ →‎Teamviewer

20 July 2015

• 08:4208:42, 20 July 2015 diff hist +108‎ Procedures ‎ →‎Handling User Requests to provide HTTPS access from any IP

7 July 2015

• 08:4808:48, 7 July 2015 diff hist 0‎ File:Win 2008 New Installation Checklist 2.odt ‎ Arvind uploaded a new version of "File:Win 2008 New Installation Checklist 2.odt"

22 June 2015

• 11:0911:09, 22 June 2015 diff hist +17‎ Administering NEOSYS Server ‎ →‎To clear selective file locks

15 June 2015

• 13:4713:47, 15 June 2015 diff hist 0‎ File:Win 2008 New Installation Checklist 2.odt ‎ Arvind uploaded a new version of "File:Win 2008 New Installation Checklist 2.odt"

14 June 2015

• 07:3407:34, 14 June 2015 diff hist +408‎ Procedures ‎ →‎Handling client issues and requests

4 June 2015

• 11:4911:49, 4 June 2015 diff hist +183‎ Upgrading NEOSYS ‎No edit summary

25 May 2015

• 10:5610:56, 25 May 2015 diff hist +224‎ Upgrading NEOSYS ‎No edit summary

24 May 2015

• 12:1512:15, 24 May 2015 diff hist +241‎ Upgrading NEOSYS ‎No edit summary

20 May 2015

• 12:1612:16, 20 May 2015 diff hist +2‎ Checklists ‎ →‎Shifting Servers
• 12:1512:15, 20 May 2015 diff hist +40‎ N File:Shifting servers Checklist 2.odt ‎ Shifting Servers Checklist in ODF format

19 May 2015

• 06:2306:23, 19 May 2015 diff hist +2‎ Checklists ‎ →‎Windows 2008 Installation
• 06:1906:19, 19 May 2015 diff hist +63‎ N File:Win 2008 New Installation Checklist 2.odt ‎ Win 2008 New Installation Checklist in ODF Text Document format

13 May 2015

• 12:1112:11, 13 May 2015 diff hist 0‎ File:Acsettings9.jpg ‎ Arvind uploaded a new version of "File:Acsettings9.jpg"
• 12:0612:06, 13 May 2015 diff hist +31‎ Configuring Thunderbird ‎No edit summary
• 12:0012:00, 13 May 2015 diff hist 0‎ File:Thunderbird 5.jpg ‎ Arvind uploaded a new version of "File:Thunderbird 5.jpg" current
• 11:5911:59, 13 May 2015 diff hist 0‎ File:Thunderbird 4.jpg ‎ Arvind uploaded a new version of "File:Thunderbird 4.jpg"

12 May 2015

• 05:4105:41, 12 May 2015 diff hist +256‎ Procedures ‎No edit summary

5 May 2015

• 13:4213:42, 5 May 2015 diff hist −12‎ Moving NEOSYS ‎ →‎Procedure to move NEOSYS to a new server

4 May 2015

• 13:3013:30, 4 May 2015 diff hist +1,617‎ Troubleshooting NEOSYS Generally ‎ →‎Inspecting Database LOGS Folder
• 13:2413:24, 4 May 2015 diff hist +61‎ N File:NEOSYS Logs.jpg ‎ Image showing replacing separators to make logs more readable
• 12:3412:34, 4 May 2015 diff hist −31‎ Moving NEOSYS ‎ →‎Procedure to move NEOSYS to a new server

28 April 2015

• 12:4112:41, 28 April 2015 diff hist −292‎ Procedures ‎ →‎Handling emails with poor/no screenshots
• 12:4012:40, 28 April 2015 diff hist +359‎ Procedures ‎ →‎Handling error messages
• 09:0309:03, 28 April 2015 diff hist +179‎ Moving NEOSYS ‎No edit summary

27 April 2015

• 14:0514:05, 27 April 2015 diff hist +17‎ Moving NEOSYS ‎No edit summary

23 April 2015

• 12:1312:13, 23 April 2015 diff hist +12‎ Setting up Host Name ‎ →‎www.zoneedit.com
• 11:5311:53, 23 April 2015 diff hist −19‎ Setting up Host Name ‎ →‎www.zoneedit.com
• 11:2111:21, 23 April 2015 diff hist +378‎ Setting up Host Name ‎ →‎www.zoneedit.com
• 10:4710:47, 23 April 2015 diff hist +555‎ Setting up Host Name ‎ →‎www.zoneedit.com

21 April 2015

• 11:1211:12, 21 April 2015 diff hist +13‎ Moving NEOSYS ‎ →‎Procedure to move NEOSYS to a new server

20 April 2015

• 11:1811:18, 20 April 2015 diff hist 0‎ File:Win 2008 New Installation Checklist.doc ‎ Arvind uploaded a new version of "File:Win 2008 New Installation Checklist.doc" current
• 11:1411:14, 20 April 2015 diff hist +250‎ Moving NEOSYS ‎No edit summary

19 April 2015

• 09:0109:01, 19 April 2015 diff hist +115‎ Moving NEOSYS ‎ →‎Procedure to move NEOSYS to a new server
• 07:3707:37, 19 April 2015 diff hist 0‎ File:Win 2008 New Installation Checklist.doc ‎ Arvind uploaded a new version of "File:Win 2008 New Installation Checklist.doc"

16 April 2015

• 13:0513:05, 16 April 2015 diff hist 0‎ Installing NEOSYS Service ‎ →‎Setting up daily scheduled tasks

15 April 2015

• 11:1611:16, 15 April 2015 diff hist 0‎ File:Win 2008 New Installation Checklist.doc ‎ Arvind uploaded a new version of "File:Win 2008 New Installation Checklist.doc"
• 07:5607:56, 15 April 2015 diff hist 0‎ File:Shifting servers Checklist.doc ‎ Arvind uploaded a new version of "File:Shifting servers Checklist.doc" current
• 06:0806:08, 15 April 2015 diff hist 0‎ File:Win 2008 New Installation Checklist.doc ‎ Arvind uploaded a new version of "File:Win 2008 New Installation Checklist.doc"

14 April 2015

• 10:0910:09, 14 April 2015 diff hist −49‎ Procedures ‎ →‎Handling client issues and requests
• 09:0109:01, 14 April 2015 diff hist +341‎ Procedures ‎ →‎Handling client issues and requests

13 April 2015

• 10:5910:59, 13 April 2015 diff hist −2‎ Installing NEOSYS Service ‎ →‎Creating shortcuts
• 10:1110:11, 13 April 2015 diff hist +29‎ Installing NEOSYS Service ‎ →‎Downloading and running installation files
• 10:0610:06, 13 April 2015 diff hist +199‎ Setting up Host Name ‎ →‎www.zoneedit.com
• 07:2007:20, 13 April 2015 diff hist 0‎ File:Shifting servers Checklist.doc ‎ Arvind uploaded a new version of "File:Shifting servers Checklist.doc"
• 07:1907:19, 13 April 2015 diff hist 0‎ File:Win 2008 New Installation Checklist.doc ‎ Arvind uploaded a new version of "File:Win 2008 New Installation Checklist.doc"
• 07:1007:10, 13 April 2015 diff hist −138‎ Setting up Host Name ‎ →‎www.zoneedit.com
• 07:0307:03, 13 April 2015 diff hist +169‎ Installing NEOSYS Service ‎ →‎Downloading and running installation files

8 April 2015

• 13:0813:08, 8 April 2015 diff hist 0‎ File:Win 2008 New Installation Checklist.doc ‎ Arvind uploaded a new version of "File:Win 2008 New Installation Checklist.doc"
• 12:5412:54, 8 April 2015 diff hist +314‎ Setting up and using remote support ‎ →‎Initial Connection to the server before setting up permanent remote connection
• 11:3811:38, 8 April 2015 diff hist +1‎ Setting up and using remote support ‎ →‎Installing Cygwin with OPENSSH
• 11:3411:34, 8 April 2015 diff hist +105‎ Setting up and using remote support ‎ →‎Initial Connection to the server before setting up permanent remote connection

5 April 2015

• 14:0914:09, 5 April 2015 diff hist +158‎ Testing NEOSYS ‎ Multiple tests in one line separated into different lines. More changes pending..

12 March 2015

• 12:5512:55, 12 March 2015 diff hist 0‎ File:Shifting servers Checklist.doc ‎ Arvind uploaded a new version of "File:Shifting servers Checklist.doc"
• 12:5412:54, 12 March 2015 diff hist 0‎ File:Win 2008 New Installation Checklist.doc ‎ Arvind uploaded a new version of "File:Win 2008 New Installation Checklist.doc"
• 12:4212:42, 12 March 2015 diff hist +18‎ Checklists ‎No edit summary
• 10:2910:29, 12 March 2015 diff hist 0‎ File:Shifting servers Checklist.doc ‎ Arvind uploaded a new version of "File:Shifting servers Checklist.doc"
• 10:2510:25, 12 March 2015 diff hist 0‎ File:Win 2008 New Installation Checklist.doc ‎ Arvind uploaded a new version of "File:Win 2008 New Installation Checklist.doc"
• 10:1210:12, 12 March 2015 diff hist +82‎ Checklists ‎No edit summary

1 March 2015

• 07:5107:51, 1 March 2015 diff hist +1‎ Installing NEOSYS Service ‎No edit summary

26 February 2015

• 05:4405:44, 26 February 2015 diff hist −7‎ Installing NEOSYS Service ‎No edit summary

10 February 2015

• 10:0910:09, 10 February 2015 diff hist −150‎ Procedures ‎ →‎Handling Requests that require Approval from Higher Authority

2 February 2015

• 07:4707:47, 2 February 2015 diff hist −2‎ Procedures ‎ →‎Handling Requests that require Approval from Higher Authority
• 07:4407:44, 2 February 2015 diff hist +745‎ Procedures ‎ →‎Handling client issues and requests

31 December 2014