Procedures: Revision history

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curprev 09:0409:04, 14 May 2018‎ Arvind talk contribs‎ m 76,554 bytes −4‎ No edit summary
curprev 05:4205:42, 14 May 2018‎ Arvind talk contribs‎ m 76,558 bytes −200‎ →‎Handling Requests that require Approval from Higher Authority
curprev 05:3105:31, 14 May 2018‎ Arvind talk contribs‎ m 76,758 bytes +5‎ →‎Handling new USER creation

curprev 13:3613:36, 13 May 2018‎ Gregory talk contribs‎ 76,753 bytes +243‎ →‎Handling Requests that require Approval from Higher Authority
curprev 13:2713:27, 13 May 2018‎ Gregory talk contribs‎ 76,510 bytes +121‎ →‎Handling new USER creation

curprev 13:1013:10, 10 May 2018‎ Joel talk contribs‎ 76,389 bytes −4‎ No edit summary
curprev 13:0613:06, 10 May 2018‎ Gregory talk contribs‎ m 76,393 bytes 0‎ No edit summary
curprev 13:0613:06, 10 May 2018‎ Gregory talk contribs‎ 76,393 bytes +325‎ No edit summary

curprev 08:3708:37, 19 April 2018‎ Arvind talk contribs‎ m 76,068 bytes −8‎ →‎Handling client issues and requests

curprev 11:4811:48, 16 April 2018‎ Joel talk contribs‎ 76,076 bytes +341‎ →‎Handling client issues and requests

curprev 07:5107:51, 8 April 2018‎ Gregory talk contribs‎ m 75,735 bytes 0‎ →‎Creating a password

curprev 11:0811:08, 18 March 2018‎ Arvind talk contribs‎ m 75,735 bytes 0‎ →‎Handling starred emails in Support inbox
curprev 11:0711:07, 18 March 2018‎ Arvind talk contribs‎ 75,735 bytes +25‎ No edit summary
curprev 08:5808:58, 18 March 2018‎ Joel talk contribs‎ 75,710 bytes +618‎ No edit summary

curprev 11:1111:11, 8 March 2018‎ Arvind talk contribs‎ m 75,092 bytes −6‎ →‎Handling emails from unknown email addresses
curprev 11:0811:08, 8 March 2018‎ Arvind talk contribs‎ m 75,098 bytes +6‎ →‎Handling emails from unknown email addresses
curprev 06:5906:59, 8 March 2018‎ Joel talk contribs‎ 75,092 bytes +485‎ No edit summary

curprev 06:0606:06, 1 March 2018‎ Arvind talk contribs‎ m 74,607 bytes −10‎ →‎Handling requests to create a new feature or modifying existing features

curprev 14:0014:00, 28 February 2018‎ Joel talk contribs‎ 74,617 bytes +203‎ →‎Handling requests to create a new feature or modifying existing features
curprev 12:5412:54, 28 February 2018‎ Joel talk contribs‎ 74,414 bytes −346‎ No edit summary
curprev 12:3112:31, 28 February 2018‎ Joel talk contribs‎ 74,760 bytes +346‎ →‎Handling Nagios Client Monitoring system

curprev 06:4406:44, 27 February 2018‎ Joel talk contribs‎ 74,414 bytes −4‎ →‎Handling client issues and requests

curprev 11:1711:17, 22 February 2018‎ Joel talk contribs‎ 74,418 bytes +160‎ →‎Amending/Reposting Journal Entries

curprev 06:1906:19, 5 February 2018‎ Arvind talk contribs‎ m 74,258 bytes +4‎ →‎Handling client call back requests

curprev 06:1406:14, 30 January 2018‎ Joel talk contribs‎ 74,254 bytes +2‎ No edit summary

curprev 14:0014:00, 28 January 2018‎ Joel talk contribs‎ 74,252 bytes −3‎ →‎Apologising to clients for issues
curprev 13:2713:27, 28 January 2018‎ Joel talk contribs‎ 74,255 bytes +465‎ No edit summary

curprev 13:4413:44, 18 January 2018‎ Arvind talk contribs‎ m 73,790 bytes +2‎ →‎Website Live Support

curprev 07:2107:21, 16 January 2018‎ Arvind talk contribs‎ 73,788 bytes −7‎ →‎Attachments

curprev 13:3213:32, 9 January 2018‎ Joel talk contribs‎ 73,228 bytes +80‎ →‎Website Live Support
curprev 13:1813:18, 9 January 2018‎ Joel talk contribs‎ 73,148 bytes +72‎ →‎Using Support Tools

curprev 07:4307:43, 27 December 2017‎ Arvind talk contribs‎ m 73,076 bytes −2‎ →‎Creating a password
curprev 07:4307:43, 27 December 2017‎ Arvind talk contribs‎ 73,078 bytes 0‎ →‎Creating and Handling passwords

curprev 13:0513:05, 21 December 2017‎ Arvind talk contribs‎ 73,078 bytes +112‎ →‎NEOSYS Support Response Time Policy

curprev 08:0108:01, 13 December 2017‎ Arvind talk contribs‎ 72,966 bytes +222‎ →‎Handling Cheques from Clients

curprev 10:5010:50, 20 November 2017‎ Priyanka talk contribs‎ 72,744 bytes +123‎ →‎Handling junk email

curprev 10:5410:54, 8 November 2017‎ Arvind talk contribs‎ m 72,621 bytes −1‎ →‎Website Live Support

curprev 12:3812:38, 26 September 2017‎ Priyanka talk contribs‎ 72,622 bytes +469‎ →‎Handling errors discovered by support staff

curprev 06:3206:32, 24 September 2017‎ Arvind talk contribs‎ 72,153 bytes +290‎ →‎Handling client issues and requests
curprev 06:0406:04, 24 September 2017‎ Arvind talk contribs‎ 71,863 bytes +1,059‎ →‎Handling Links and Email Attachments

curprev 10:0610:06, 14 August 2017‎ Arvind talk contribs‎ m 70,804 bytes −5‎ →‎Running undocumented commands on Maintenance mode
curprev 09:1709:17, 14 August 2017‎ Priyanka talk contribs‎ 70,809 bytes +598‎ →‎Handling issues with Office PBX phones

curprev 08:5208:52, 26 July 2017‎ Arvind talk contribs‎ 70,211 bytes +323‎ →‎Handling emails with unrelated subject line

curprev 06:5706:57, 12 July 2017‎ Arvind talk contribs‎ m 69,888 bytes −2‎ →‎Handling emails with unrelated subject line

curprev 08:3108:31, 29 June 2017‎ Arvind talk contribs‎ m 69,890 bytes −10‎ →‎Handling auto-reply emails like Out of Office etc.
curprev 08:2708:27, 29 June 2017‎ Arvind talk contribs‎ 69,900 bytes +292‎ →‎Handling auto-reply emails like Out of Office etc.

curprev 06:4906:49, 12 June 2017‎ Priyanka talk contribs‎ 69,608 bytes +554‎ →‎Handling NEOSYS Upgrade
curprev 06:2206:22, 12 June 2017‎ Arvind talk contribs‎ 69,054 bytes +125‎ →‎Handling Requests to do Client work

curprev 10:1910:19, 8 June 2017‎ Arvind talk contribs‎ 68,929 bytes +735‎ →‎Handling "List of Open Ports" reports

curprev 11:0011:00, 7 June 2017‎ Priyanka talk contribs‎ 68,194 bytes 0‎ →‎Handling "List of Open Ports" reports
curprev 10:2110:21, 7 June 2017‎ Priyanka talk contribs‎ 68,194 bytes +150‎ →‎Handling "List of Open Ports" reports

curprev 08:3108:31, 6 June 2017‎ Arya talk contribs‎ 68,044 bytes −10‎ →‎Attachments
curprev 07:5707:57, 6 June 2017‎ Priyanka talk contribs‎ 68,054 bytes 0‎ →‎Handling Links and Email Attachments
curprev 07:5607:56, 6 June 2017‎ Priyanka talk contribs‎ 68,054 bytes +87‎ →‎Attachments

curprev 12:2512:25, 17 May 2017‎ Arya talk contribs‎ 67,967 bytes +257‎ No edit summary

curprev 07:2307:23, 1 May 2017‎ Arvind talk contribs‎ m 67,710 bytes +1‎ →‎Handling "List of Open Ports" reports
curprev 07:0407:04, 1 May 2017‎ Arya talk contribs‎ 67,709 bytes +2,431‎ No edit summary

curprev 13:3013:30, 30 April 2017‎ Priyanka talk contribs‎ 65,278 bytes +4‎ →‎Email Retention Policy
curprev 12:2612:26, 30 April 2017‎ Priyanka talk contribs‎ 65,274 bytes +529‎ →‎Use of personal email addresses by NEOSYS support staff

curprev 07:2407:24, 19 April 2017‎ Arvind talk contribs‎ m 64,745 bytes +15‎ →‎Client Meeting Report Policy
curprev 07:2007:20, 19 April 2017‎ Arya talk contribs‎ 64,730 bytes +109‎ →‎Client Meeting Report Policy

curprev 13:2613:26, 12 April 2017‎ Arvind talk contribs‎ m 64,621 bytes +2‎ →‎Handling Nagios Client Monitoring system
curprev 13:1913:19, 12 April 2017‎ Arvind talk contribs‎ 64,619 bytes +271‎ →‎Handling Nagios Client Monitoring system

curprev 07:3207:32, 5 April 2017‎ Arvind talk contribs‎ 64,348 bytes +25‎ →‎Handling Requests that require Approval from Higher Authority

curprev 11:0511:05, 2 April 2017‎ Arvind talk contribs‎ m 63,929 bytes +6‎ →‎Handling requests to create a new feature or modifying existing features
curprev 11:0011:00, 2 April 2017‎ Arvind talk contribs‎ m 63,923 bytes 0‎ →‎Handling requests to create a new feature or modifying existing features
curprev 10:5910:59, 2 April 2017‎ Arvind talk contribs‎ m 63,923 bytes +289‎ →‎Handling requests to create a new feature or modifying existing features

curprev 12:3912:39, 30 March 2017‎ Arvind talk contribs‎ 63,634 bytes +78‎ →‎Handling requests to create a new feature or modifying existing features
curprev 12:2412:24, 30 March 2017‎ Arvind talk contribs‎ m 63,556 bytes +49‎ →‎Client Communication Policies
curprev 12:1312:13, 30 March 2017‎ Priyanka talk contribs‎ 63,507 bytes +270‎ →‎Follow Up of Support Issues

curprev 06:2706:27, 14 March 2017‎ Arya talk contribs‎ 63,237 bytes +214‎ →‎Handling repeated request to allow users to access from all IPs

curprev 12:3112:31, 12 March 2017‎ Arya talk contribs‎ 62,311 bytes +8‎ →‎Handling new USER creation

curprev 12:1712:17, 9 March 2017‎ Arya talk contribs‎ 62,303 bytes +104‎ →‎Handling new USER creation
curprev 08:0508:05, 9 March 2017‎ Arya talk contribs‎ 62,199 bytes +64‎ →‎Handling new USER creation

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