Setting up Host Name

Clients which are outside of Dubai Media City / Dubai Internet City area most of time have dynamic IP's and we need to install a dynamic IP updater on their servers to update the host name (eg. clientname.redirectme.net) with the latest IP every time it changes.

No-IP.com

No-IP.com service should be installed at all clients who have a dynamic ip address as this solution is known to work in restrictive firewall environments. Procedure to setup No-IP.com service is as follows:

1. Login to www.no-ip.com with username noip@neosys.com and the password.
2. Create a host with the client name (eg. for client MEDIAONE create a hostname mediaone.redirectme.net) with the option DNS Host (A) and the existing public ip. Do not assign to any group at this stage.
3. Create a group with the client name (eg for client MEDIAONE create a group MEDIAONE) and select the host you created earlier.
4. Assign a password for the group (give a random complicated password eg - ahsfi492840asfoapfo2qikoas%2 - make sure you paste this password on your notepad as you will need it later on)
5. On the client server, download and install the No-IP update client (http://www.download.com/No-IP-DUC-Dynamic-DNS-Update-Client-/3000-2165_4-10055182.html?tag=lst-1)
6. Run the No-IP client and put in the username as groupname:noip@neosys.com (eg mediaone:noip@neosys.com) and paste the password from your notepad.
7. After you login you will see it shows you the host name with a sad orange smiley to it and a tick box - click on this tick box and the smiley turns to a happy yellow one which means the IP has been updated. Make a note to read the comments in the log box below.
8. Click on Options and in the Standard Tab tick Run as system service. Then in the Connection > Standard tab make sure the tick is on 5 minutes update rather then 30 minutes.

Dynsite

Dynsite is still used to for clients who have static ips and hosts are to be created as hostname.support.neosys.com