Upgrading NEOSYS

Upgrading NEOSYS fully

Backing up

If you have the time, backup the entire D:\NEOSYS (D:\ or whichever Drive NEOSYS is installed in) folder.

However it is mandatory to create a copy of DATA, NEOSYS, NEOSYS.NET, NEOSYS.MAC (from the D:\NEOSYS folder) - i.e. copy and paste in the same folder.

Incase of an earlier copy, you may delete the same.

Downloading

Get the latest version of NEOSYS

Download http://www.neosys.com/support/neosys2.exe in NEOSYS\downloads folder and rename it to neosys2-(DATE).exe (eg neosys2-10th November 2009.exe) - this is to keep track of the various downloads we do for the client and also allows to install a previous version if needed.

Next run it.

Downloading previous versions of NEOSYS

The 8 previous versions of neosys are stored at:

http://www.neosys.com/support/neosys22.exe

http://www.neosys.com/support/neosys23.exe

http://www.neosys.com/support/neosys24.exe

http://www.neosys.com/support/neosys25.exe

http://www.neosys.com/support/neosys26.exe

http://www.neosys.com/support/neosys27.exe

http://www.neosys.com/support/neosys28.exe

http://www.neosys.com/support/neosys29.exe

Installing

Closing NEOSYS processes should happen automatically during upgrade but you can also do it manually as follows:

Closing NEOSYS services

The installation procedure first creates a GLOBAL.END file in the NEOSYS programs folder causing all serving processes to terminate. Maintenance processes must be terminated manually.

Next, the installation procedure attempts to update the WAITING.EXE file and, if the processes haven’t terminated quickly enough, this will fail asking for retry or abort. Retry immediately or once all the processes have terminated.

The last step of the installation procedure is to delete the GLOBAL.END file to allow processes to start normally.

Troubleshooting

If you choose to abort the installation for any reason then the GLOBAL.END file will have to be deleted manually since its presence prevents any processes from starting up.

Post installation steps

New versions of the software sometimes perform quick or long database conversions.

Starting NEOSYS in maintenance mode immediately after upgrading leaves you more in control if anything goes wrong.

It not necessary to use the maintenance mode to start-up once after upgrading and before starting an automatic neosys process.