Setting up Host Name
Clients which do not have business grade internet connections often have dynamic IP's and we need to install a dynamic dns (DDNS) client on their servers to update the host name (eg. clientname.redirectme.net) with the latest IP every time it changes.
No-IP.com
No-IP.com service should be installed at all clients who have a dynamic ip address as this solution is known to work in restrictive firewall environments. Procedure to setup No-IP.com service is as follows:
- Login to www.no-ip.com with username noip@neosys.com and the password.
- Create a host with the client name (eg. for client MEDIAONE create a hostname mediaone.redirectme.net) with the option DNS Host (A) and the existing public ip. Do not assign to any group at this stage.
- Create a group with the client name (eg for client MEDIAONE create a group MEDIAONE) and select the host you created earlier.
- Assign a password for the group (give a random complicated password eg - ahsfi492840asfoapfo2qikoas%2 - make sure you paste this password on your notepad as you will need it later on)
- On the client server, go to www.no-ip.com and download the older Windows DUC 2.2.1 client (Do not use the latest one as it has an issue in starting up after a reboot and No-IP is working on a fix)
- Run the No-IP client and put in the username as groupname:noip@neosys.com (eg mediaone:noip@neosys.com) and paste the password from your notepad.
- After you login you will see it shows you the host name with an orange smiley and a tick box - click on this tick box and the smiley turns to a blushing happy yellow one which means the IP has been updated. Make sure to read the comments in the log box below.
- Click on Options and in the Standard Tab tick Run as system service. Then in the Connection > Standard tab make sure the tick is on 5 minutes update rather than 30 minutes.
www.zoneedit.com
A static DNS service like zoneedit must be used for clients who have static ips. Hosts are to be created as <clientname>.support.neosys.com for clients hosted on client server and <clientname>.hosts.neosys.com for clients hosted on NEOSYS server.
The <clientname> used here is the normal client name. Generic words like "Al", "Ltd.", "FZ", "LLC", "International", "EST.", etc. are to be omitted. E.g. for client "Example International", <clientname> will be "example".
For clients with more than one word in the name, combine the main parts of the company name into a single word, e.g. for client "Example Name FZ. LLC.", <clientname> will be "examplename".
If the client is commonly known by an abbreviation of the full name, then use the abbreviation as the <clientname>, e.g. if client "Example Company Name" is commonly known by its abbreviation "ECN", then <clientname> will be "ecn".
After you add/edit/remove any host on Zoneedit, you need to make sure that the changes are published under "Current Zones" list.
