Setting up Host Name

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Clients which do not have business grade internet connections often have dynamic IP's and we need to install a dynamic dns (DDNS) client on their servers to update the host name (eg. clientname.redirectme.net) with the latest IP every time it changes.

No-IP.com

No-IP.com service should be installed at all clients who have a dynamic ip address as this solution is known to work in restrictive firewall environments. Procedure to setup No-IP.com service is as follows:

  1. Login to www.no-ip.com with username noip@neosys.com and the password.
  2. Create a host with the client name (eg. for client MEDIAONE create a hostname mediaone.redirectme.net) with the option DNS Host (A) and the existing public ip. Do not assign to any group at this stage.
  3. Create a group with the client name (eg for client MEDIAONE create a group MEDIAONE) and select the host you created earlier.
  4. Assign a password for the group (give a random complicated password eg - ahsfi492840asfoapfo2qikoas%2 - make sure you paste this password on your notepad as you will need it later on)
  5. On the client server, go to www.no-ip.com and download the older Windows DUC 2.2.1 client (Do not use the latest one as it has an issue in starting up after a reboot and No-IP is working on a fix)
  6. Run the No-IP client and put in the username as groupname:noip@neosys.com (eg mediaone:noip@neosys.com) and paste the password from your notepad.
  7. After you login you will see it shows you the host name with an orange smiley and a tick box - click on this tick box and the smiley turns to a blushing happy yellow one which means the IP has been updated. Make sure to read the comments in the log box below.
  8. Click on Options and in the Standard Tab tick Run as system service. Then in the Connection > Standard tab make sure the tick is on 5 minutes update rather than 30 minutes.

www.zoneedit.com

A static DNS service like zoneedit must be used for clients who have static ips and hosts are to be created as hostname.support.neosys.com

For clients hosted on NEOSYS server, hostname must be the same as the folder name given for that client on the server (d:/hosts/<.....>)

After you add/edit/remove any host on Zoneedit, you need to make sure that the changes are published under "Current Zones" list.