Moving NEOSYS

Moving NEOSYS to new servers

Make sure you disable old systems BEFORE you enable new systems.

You cannot count on users to pay attention to WHICH system they are using so its up to you to prevent access to the old system PRIOR to opening a new system for them.

Failure to follow this procedure OFTEN results in chaos in the clients procedures. Missing invoices, etc etc etc.

Changing drive letter to match old drive letter

Backup and restore of IIS configuration

How to deauthorisation a NEOSYS installation

Deauthorisation removes the authorisation and gives a pair of "authorisation numbers" that can be run through a check to prove that deauthorisation has been done.

After deauthorisation you cannot use NEOSYS. If you try then it will ask for authorisation again and you cannot use the original authorisation number to reauthorise it.

In NEOSYS Maintenance mode press F5 then type

DEAUTHORISE

... and answer all the questions properly.

At the final stage it will give you the "deauthorisation numbers" which consist of the original computer number plus another number. These numbers should not be lost and should be given to NEOSYS who will verify they are correct.

Reinstating live system from backup system and shifting back

This process should be done only when all the users are offline.

To move the data from live to backup server and to restore it back, follow the steps mentioned below:

(Note: the following procedure is an example of what was done for Adline Dubai)

Before restoring the data from live server to backup server and viceversa, do a manual backup (this will not be required if you are doing this procedure after the nightly backup has taken place; and before the users have logged in) and run the backup.adlined task on backup server.

Steps to stop adline dubai process to start:

1. Un-tick automatic backup from the configuration file at adline dubai server.
2. Rename Global.end.temp to Global.end
3. Disable schedule task (Copy adline2adltest & start adlined)
4. Disable backup.adlined task at ADLINED2 server to avoid backup of adlined > adlined2
5. After doing this start adlined processes at ADLINED2 server and tick the automatic backup option in the configure file.
6. Email client giving the new URL to access NEOSYS.
7. Ask the IT guy to plug-in the backup USB to the server
8. Configure the drive letter on the configuration file in neosys.

Steps to restore adlined dataset back to adlined server (Live server)

ATTENTION: Send a mail to the client staff, saying neosys will be down from XXXX hours and they should logout from neosys before the mentioned time and save their work.

If possible co-ordinate with IT guy (or the person responsible) to follow up and make sure that users logout by the decided time. Once all the users are offline, Block all users from accessing neosys.

1. Take a manual backup of the dataset you want to move to a removable drive (Flash/USB drive)
2. Once the backup is complete, go to the configuration file and un-tick the automatic backup from there.
3. Now request the IT guy to unplug the USB from the backup server and plug it into the main server.
4. Before doing a restore read the NOTE that follows very carefully.
5. Now log in to maintenance process and go to General > Backup & Data Management, select Restore from disk or diskette (i.e. option 4), select the backup drive and follow the prompts that follow.
6. Now enable all the tasks that were disabled earlier on the adlined server and then enable the backup.adlined schedule task on adlined2 server.

NOTE:

REMEMBER THAT RESTORE = first DELETE! and then RESTORE

Chat for reference:

DELETE MEANS YOU SHOULD BE FRIGHTENED >> AND THEREFORE TAKE A COPY

In this case you KNOW you have a good working copy of the data on the backup server so DELETING+RESTORE on the main server is not very frightening .. but STILL .. play SAFE .. take a COPY OF WHAT YOU DELETE DURING RESTORE