Establishing Emergency Support Procedures

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Dear xxxx,

It is advisable that we establish a procedure for provision of emergency support for out of hours support where necessary.

Emergency support procedure rest on having emergency telephone numbers known to people. This could either be a complete list given to everybody or different levels of people only knowing part of the chain.

EMERGENCY SUPPORT PROCEDURE

1. Client Support - xxxxxxxxxx - Mobile number ? Landline number ?
2. Client Management - xxxxxxxxxx - Mobile number ? Landline number ?
3. NEOSYS Support - Ashwin Fernandes - Mobile UAE 00971 50 846 9411 Landline ?
4. NEOSYS Management - Steve Bush - Mobile CYP 00357 99 653 695 or UAE 00971 50 450 7699 Landline UK 0044 1285 862 171

Notes:

1. People could be instructed to try and obtain support according to the numbered priority.
2. People do not have to be given the whole list.
3. 1 and 2 could be reversed.