New Employee Training Checklist: Difference between revisions
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#Configure your browsers according to [[Procedures#Configuring_Browsers_to_show_Javascript_errors_in_NEOSYS| Configuring Browsers to show Javascript errors]] and set vm1.neosys.com as Firefox home page | #Configure your browsers according to [[Procedures#Configuring_Browsers_to_show_Javascript_errors_in_NEOSYS| Configuring Browsers to show Javascript errors]] and set vm1.neosys.com as Firefox home page | ||
#Introduce nagios | #Introduce nagios | ||
#Get NEOSYS IT to update Nagios monitoring workstations.cfg file | #Get NEOSYS IT to update Nagios monitoring workstations.cfg file and configure port-forwarding so that nagios can connect to the new employee's workstation | ||
#Read wiki page “Backup and Restore” | #Read wiki page “Backup and Restore” | ||
#Create wiki ID and get NEOSYS IT to allow new users to receive wiki update emails | #Create wiki ID and get NEOSYS IT to allow new users to receive wiki update emails |
Revision as of 11:53, 24 June 2019
Day 1
- Go through General Office Procedures
- Create email Id eg :- firstname.neosys@gmail.com. Support Manager will share relevant google drive folders.
- To install and configure various software on Linux platform, see Setting up Ubuntu on NEOSYS Computers
- Reset browsers and disable pop-up blockers
- Password file:- This file contains all usernames and passwords. The file name should be generic. The file is password protected, please refer link to create an appropriate password for the file ( Refer Handling passwords). The file should be placed under Support Staff folder in Nextcloud. The aim is to protect the file from being accessed or modified by another person.
- Create signature in Thunderbird for all necessary accounts
- Mails are sent out in Calibri font with font size 11
- Create a file to store client info ( clients details) column names:- host name, company name, location of company, time zone, which server is the client's NEOSYS hosted on
- Configure your browsers according to Configuring Browsers to show Javascript errors and set vm1.neosys.com as Firefox home page
- Introduce nagios
- Get NEOSYS IT to update Nagios monitoring workstations.cfg file and configure port-forwarding so that nagios can connect to the new employee's workstation
- Read wiki page “Backup and Restore”
- Create wiki ID and get NEOSYS IT to allow new users to receive wiki update emails
- http://network-tools.com
Day 2
- Check the clients file
- Explain backup procedure
- Show backup emails
- Share backup files
- Make the candidate do the morning backup-check routine.
- Explain http://techwiki.neosys.com/index.php/Procedures#NEOSYS_Maintenance_Window
- Explain different backup failures
- Various checks on why and how a backup failed. (mail in inbox, nagios trends, neosys log, server event viewer)
- Show canned emails
- Go through wiki Procedures
- NEOSYS login page and configuring NEOSYS
Day 3
- Go through templates folder in support and backups email accounts.
- Show examples on when each backup template can be sent
- Do backups for the day and update the backup spreadsheet
- Schedule downtime on nagios
- Go through the various errors in Troubleshooting nagios http://techwiki.neosys.com/index.php/Handling_Nagios_Client_Monitoring_System
- Read IT wiki "Documenting NEOSYS systems"
Day 4
- Handle backup issues, critical issues on nagios
- Email clients if they need to be informed about issues.
- Explain Getting Started and NEOSYS login process
- Explain Media Schedule (per brand, Client Brand file, Vehicle file, specification, material, dates, free ads, Supplier file, booking, certifying, invoicing)
Day 5
- 2 Assignments on Schedules ( booking, cancelation, rebooking, certify & invoicing )
- Creating on various client and brand, vehicle and supplier files
- Practice Media module
Day 6
- Handling damaged file with examples
- Quiz on Procedures, Nagios and Handling damaged files
Day 7
- Jobs Module completely and practice
- Explain Authorisation file (locks and keys, user ID, various levels etc)
Day 8
- How to Upgrade NEOSYS
- Upgrade a client
- Tested on TEST installation.
- Explain Zone edit, DNS
Day 9
- Free ads in Media schedule, how to replicate issues of clients
- Backup and Restoring NEOSYS
- Moving NEOSYS to new server/location etc
- Consolidated Backup ( Autologin.sh)
- System configuration file features and testing each field
Day 10
- Request for a quick demo from the new staff