Establishing Emergency Support Procedures: Difference between revisions
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This article needs to be turned into a letter for acceptable by the client. | This article needs to be turned into a letter for acceptable by the client. | ||
Dear xxxx, | |||
It is advisable that we establish a procedure for provision of emergency support for out of hours support where necessary. | |||
Emergency support procedure rest on having emergency telephone numbers known to people. This could either be a complete list given to everybody or different levels of people only knowing part of the chain. | Emergency support procedure rest on having emergency telephone numbers known to people. This could either be a complete list given to everybody or different levels of people only knowing part of the chain. | ||
Revision as of 11:08, 25 March 2007
This article needs to be turned into a letter for acceptable by the client.
Dear xxxx,
It is advisable that we establish a procedure for provision of emergency support for out of hours support where necessary.
Emergency support procedure rest on having emergency telephone numbers known to people. This could either be a complete list given to everybody or different levels of people only knowing part of the chain.
EMERGENCY SUPPORT PROCEDURE
- Client Support - xxxxxxxxxx - Mobile number ? Landline number ?
- Client Management - xxxxxxxxxx - Mobile number ? Landline number ?
- NEOSYS Support - Ashwin Fernandes - Mobile UAE 00971 50 846 9411 Landline ?
- NEOSYS Management - Steve Bush - Mobile CYP 00357 99 653 695 or UAE 00971 50 450 7699 Landline UK 0044 1285 862 171
Notes:
- People could be instructed to try and obtain support according to the numbered priority.
- People do not have to be given the whole list.
- 1 and 2 could be reversed.
