New Employee Training Checklist: Difference between revisions
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==Day 1== | ==Day 1== | ||
#Create email Id eg :- firstname.neosys@gmail.com | #Create email Id eg :- firstname.neosys@gmail.com | ||
#Download and install Mozilla Thunderbird, Firefox, Google Talk, Dropbox, Skype, Lightshot, Bitvise Tunnelier version 4.40, Cute PDF, Teamviewer 9 and Kayako Live Response | |||
#Create Skype ID eg:- firstname.neosys | #Create Skype ID eg:- firstname.neosys | ||
# | #Create an account in Dropbox using the gmail account | ||
#Create | #Create Thunderbird inboxes support@neosys.com, backup@neosys.com, nagios@neosys.com . See [http://techwiki.neosys.com/index.php/Configuring_Thunderbird Configuring Thunderbird] | ||
#Create signature in | #Create signature in Thunderbird | ||
#Create password for the computer/laptop | #Create password for the computer/laptop | ||
#Mails are sent out in Calibri font with font size 11 | #Mails are sent out in Calibri font with font size 11 |
Revision as of 11:28, 1 December 2014
Day 1
- Create email Id eg :- firstname.neosys@gmail.com
- Download and install Mozilla Thunderbird, Firefox, Google Talk, Dropbox, Skype, Lightshot, Bitvise Tunnelier version 4.40, Cute PDF, Teamviewer 9 and Kayako Live Response
- Create Skype ID eg:- firstname.neosys
- Create an account in Dropbox using the gmail account
- Create Thunderbird inboxes support@neosys.com, backup@neosys.com, nagios@neosys.com . See Configuring Thunderbird
- Create signature in Thunderbird
- Create password for the computer/laptop
- Mails are sent out in Calibri font with font size 11
- Password file:- This file contains all usernames and passwords. File name should be generic. The file is password protected, please refer link to create appropriate password for the file (http://techwiki.neosys.com/index.php/Procedures#Creating_and_Handling_passwords). File should be placed under nested folders. The aim is to protect the file from being
- Create file to store client info ( clients details) column names:- host name, company name , location of company, time zone, which server is the NEOSYS hosted
- Make vm1.neosys.com as Firefox home page
- Go through Procedures in wiki
- Introduce nagios
- Read wiki page “Backup and Restore”
- Support suit login ID , wiki ID
- http://network-tools.com
Day 2
- Check the clients file
- Explain backup procedure
- Show backup emails
- Share backup files
- Make the candidate do the morning backup-check routine.
- Explain http://techwiki.neosys.com/index.php/Procedures#NEOSYS_Maintenance_Window
- Explain different backup failures
- Various checks on why and how a backup failed. ( mail in inbox, nagios trends, neosys log, server event viewer)
- Share canned file
- NEOSYS login page and configuring NEOSYS
Day 3
- Go through Canned mails.
- Show examples on when each canned mails can be sent
- Do backups for the day. Mark backup in backup file.
- Schedule downtime on nagios
- Various errors in Troubleshooting nagios to be looked at http://techwiki.neosys.com/index.php/Handling_Nagios_Client_Monitoring_System
Day 4
- Handle backup issues, critical issues on nagios
- Email clients if they need to be informed about issues.
- Explain Getting Started and NEOSYS login process
- Explain Media Schedule (per brand, Client Brand file, Vehicle file, specification, material, dates, free ads, Supplier file, booking, certifying, invoicing)
Day 5
- 2 Assignments on Schedules ( booking, cancelation, rebooking, certify & invoicing )
- Creating on various client and brand , vehicle and supplier files
- Practice Media module
Day 6
- Handling damaged file with examples
- Quiz on Procedures, Nagios and Handling damaged files
Day 7
- Jobs Module completely and practice
- Explain Authorisation file (locks and keys, user ID , various levels etc)
Day 8
- How to Upgrade NEOSYS
- Upgrade a client
- Tested on TEST installation.
- Explain Zone edit, DNS
Day 9
- Free ads in Media schedule , how to replicate issues of clients
- Backup and Restoring NEOSYS
- Moving NEOSYS to new server/location etc
- Consolidated Backup ( Autologin.sh)
- System configuration file features and testing each field
Day 10
- Request for a quick demo from the new staff