Troubleshooting NEOSYS Generally

Handling damaged files

Handling damaged files

Checking for corrupt database files

Login to NEOSYS Maintenance

Press F5

CHK.FILES

or

CHK.FILES filename

Troubleshooting Internet Explorer

Troubleshooting IE

Resolving slow speed

Benchmarking NEOSYS

Handling failure and warning on nightly backup alerts

Handling failure and warning messages on nightly backup alerts

Resolving permissions errors while logging in

Problem

While logging in, you get the following error message:

Solution

Add the internet guest account to the security list of the data folder with the default permission of list/read/write

Make sure the read&execute permission is removed

Enabling File Security option on Win XP Professional

Problem

In the Properties of any folders, the Security option does not show, hence you cannot modify the Read, Write options.

Solution

The solution would be to untick the 'Simple File Sharing' option from Tools > Folder Options > View:

B10 & B12 Errors

These errors are in the software and should be immediately escalated to the programmer.