Installing NEOSYS: Difference between revisions

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= INSTALLING NEOSYS SERVICE =
[[Checklists]]


== Main installation: ==
[[Technical / Hardware requirements]]


=== Downloading and running installation files ===
[[Preliminary Check-list and other Misc items]]


# http://www.neosys.com/support/accounts.exe ... and install to X:\Neosys
[[Configure Firewall]]
# http://www.neosys.com/support/adagency.exe ... and install to X:\Neosys


=== Creating shortcuts ===
[[Setting up and using remote support]]


Make desktop shortcut ‘Maintenance’ from X:\Neosys\Neosys\Adagency.bat
[[Installing NEOSYS Service]]


=== Activating NEOSYS using authorization number ===
[[Configuring Antivirus for NEOSYS]]


Start NEOSYS Maintenance and it will give a “Computer Number” and ask for an “Authorisation No”
[[Configuring NEOSYS on Windows 10]]


Send the computer number to NEOSYS admin to get the authorization no.
[[Installing & Configuring Apache]]


If you cannot get the authorization number immediately then you can close NEOSYS and when you reopen NEOSYS it will still give the same computer number and accept the same authorization number.
[[Setting up Host Name]]


=== Installing initial Database ===
[[Benchmarking NEOSYS]]


First time entering maintenance you will enter a command box (like NEOSYS F5)
[[Handling backup in Virtual Server]]


Type FILEMAN and then restore. You will need a BACKUP.ZIP file in C:\ containing the initial database.
[[Backup and Restore#Configuring NEOSYS automated backup|Configuring NEOSYS automated backup]]


=== Creating a .CMD file to start NEOSYS Service: ===
[[Installing EMS Magic]]


In x:\neosys create a file startmain.cmd
[[Establishing Emergency Support Procedures]]


x:
[[Setting up for non-latin characters]]
cd \neosys\neosys
Start neosys.js /system ADAGENCY /database <b>databasecode</b> /user NETSERVICE /pass NETSERVICE


(where <i>databasecode</i> is the code of the database)
[[Configuring and Administering Multi-site Installations]]


In x:\neosys create a file starttest.cmd
[[Installing on Windows 7]]


x:
[[Restricting usage of NEOSYS to licence period]]
cd \neosys\neosys
Start neosys.js /system ADAGENCY /database <b>testdatabasecode</b> /user NETSERVICE /pass NETSERVICE


(where <b>testdatabasecode</b> is the code of the testdatabase)
[[Configuring NEOSYS for various language character sets]]


=== Differences for Pure Accounts Module Only Installations ===
[[Configuring NEOSYS to display local time]]


[http://itwiki.neosys.com/index.php/Setting_up_monitoring_in_Nagios#Adding_a_new_NEOSYS_installation_.28new_client.29 Setting up Monitoring from Nagios]


Accounts module only has a slightly different startup command. In the above, replace '''/system adagency''' with '''/system accounts''' to startup a service and use '''accounts.bat''' instead of '''adagency.bat''' to start up maintenance. Other than that, accounts module setup is identical. Pure accounts clients are very few and tend not to upgrade often so care needs to be taken when upgrading. Upgrade is perhaps surprisingly done using the adagency.exe file.
[[Implementing NEOSYS]]


=== Creating a .CMD file to copy maindata to testdata ===


In x:\neosys create a file copymain2test.cmd
Obsolete:


Xcopy x:\neosys\data\<i>maindatabasecode</i> x:\neosys\data\<i>testdatabasecode</i> /s /y
[[Configuring IIS]]


=== Setting up daily scheduled tasks ===
[[Setting up HTTPS]]


Maindata – 3 processes starting 6:00 am, 6:01 am, 6:02 am
[[Installing IE7 & IE8 Download Blocker]] ** required for Windows Server 2003
 
Testdata – 1 process at 6:04 am
 
Copy Maindata to Testdata – 1 process at 2:45 am
 
For multiple sites on the same computer put the second site starting five minutes later at 6:05, third site starting five minutes earlier at 5:55, the third site starting five minutes later at 6:10 and so on.
 
== Measuring the speed of NEOSYS ==
 
 
 
In NEOSYS maintenance mode press F5:
 
FILESPEED
 
Measures the speed at to create and delete a file with 1000x1Kb records - lower time is better
 
Example speed is 1 second on a high quality notebook 7200rpm Hitachi deskstar
Speeds less than 8 seconds are acceptable for small installations
Speeds less than 4 seconds are acceptable for larger installations
Antivirus usually needs to be configured to exclude OV or OV? files. See section [[Configuring Antivirus for NEOSYS]]
 
PROCSPEED
 
Measures the processor speed – higher speed is better
 
Example speed is 550,000 tests per second on an Intel Core Duo 1.8Ghz
 
MEMSPEED
 
Measures the memory speed – higher speed is better
 
Example speed is 50,000 tests per second on an Intel Core Duo 1.8Ghz with
667MHz DDR 2 SDRAM
 
= CLOSING NEOSYS SERVICES =
 
Two automatic ways:
 
*NEOSYS services will automatically initiate a database integrity check, “backup” and close down at 2am by default.
 
To change the time of the automatic process do F5 ED DEFINITIONS
 
line 3 is the minimum time to start the backup and shutdown (default 7500 ie 02:00)
line 4 is the maximum time to start the backup and shutdown (default 7800 ie 02:05)
 
both times must be in seconds past midnight
 
press F5 and type PRINT ICONV(’02:00’,’MTH’) to calculate this easily
 
 
 
*NEOSYS will automatically close down during the upgrade procedure.
 
 
 
Three manual ways:
 
 
 
Warning: NEOSYS services do not shutdown automatically on server shutdown so you need to use one of these methods before shutting down or rebooting a server.
 
 
 
*To close individual services, press Esc three times on a service and then ctrl+C once or twice. Repeat for each service that you want to close.
 
This can only be done if you can actually see the services on the screen but the services will not be visible if they were started by scheduled tasks while administrator was not logged in to the server … unless you login as /console with remote desktop.
 
 
 
*To close all services for one site/neosys installation, use the NEOSYS Support Menu – Stop/Restart NEOSYS
 
Currently this has no option to stop the services for any other neosys sites/installations on the same server
 
 
 
*To close all services for all sites and installations of NEOSYS under a particular folder, use NEOSYS maintenance (or any other program) to create and then delete a GLOBAL.END file in the parent folder of all the neosys installations. eg if the installations are located in x:\hosts\clientcode\neosys etc then create and delete a file called x:\hosts\GLOBAL.END
 
 
 
#In NEOSYS Maintenance press F5 to get a NEOSYS command prompt
 
#Type ED DOS ..\..\GLOBAL.END and press Enter
(use ED DOS GLOBAL.END instead if you only want to close the services of the current site)
 
#Press F9 to create the GLOBAL.END file
 
#Wait until the processes close. Should be almost immediate.
 
#Press alt+D twice to delete the GLOBAL.END file otherwise Neosys services will refuse to start
 
 
= NEOSYS & Anti-Virus Programs =
 
== Excluding Neosys files in Norton / Symantec ==
Symantec and other especially older version AV software slow neosys down a lot. Excluding LK and OV files (and ALSO excluding the neosys folder and removing OV* from the list of files to be checked) improves the situation but only removal of the av solves the problem completely. ie the exclusion options DOESNT FULLY WORK in symantec and some other especially older AV software.
 
Important Note: Symantec / Norton Email Scanners corrupt Neosys backup files incase you are
emailing it to someone. Even deselecting outgoing email scanner does not solve the problem.
 
 
== Excluding Neosys files in AVG Anti-Virus ==
 
It is best advisable to use AVG Anti-Virus program which does not interfere with Neosys files if they are excluded. Also the Email Scanner does not create any problem as noticed in using Symantec / Norton.
 
[[Image:avg_anti_virus.jpg]]
 
 
== Checking if disabling OV files speeds up Neosys ==
 
You can test the diskspeed in NEOSYS by pressing F5 and typing FILESPEED to see how long it takes to create and delete 1000 records in a temporary file. You can repeat this to get an average.
 
You can disable AV for a while to check if the AV is getting in the way despite neosys being "excluded" according to the av options. Even disabling the AV does not always get back all the speed. Sometimes removal of the AV completely gets back the speed.
 
AV is not really necessary on computers dedicated to NEOSYS and can be removed.
 
Using FILESPEED and AV disabling you can tell if your attempts to configure exclusion of NEOSYS are successful or not.

Latest revision as of 10:03, 8 February 2021