Technical / Hardware requirements: Difference between revisions

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=== Hardware requirements ===
===Hardware requirements===
* Entry level physical or virtual server *dedicated to NEOSYS only*
* 2 or more CPU cores
* 1 GB RAM
* 10 GB HDD - SSD Recommended


=== Software requirements ===
*Entry level physical or virtual server *dedicated to NEOSYS only* (in case of virtual machine, the host machine MUST be dedicated to NEOSYS and access given to support team, otherwise issues on the host machine will be untraceable by support team and NEOSYS will not be responsible for overall performance)
* Windows 10 Pro. Must be 32bit. Cannot be 64bit.
*1 x Quad core CPU (minimum)
* Windows 10 Enterprise. Must be 32bit. Cannot be 64bit.
*8 GB RAM (minimum)
* Windows 2008 Standard Edition. Must be 32bit. Cannot be 64bit/R2.
*Minimum 100GB SSD Enterprise Write intensive (recommend 2x for mirroring)
* Administrator Access Rights
* Configured with two partitions on the hard disk (C & D)
* Configured as a workgroup and not as part of a domain
* No roles assigned for the server (eg DNS or DHCP or FILE SERVER)
* All service packs and updates applied
* No Anti-Virus or any other program loaded
* Configured with an internal static IP (ie dynamic IP delivered by DHCP is not allowed)


=== NEOSYS Software Browser and OS Requirements ===
===Software requirements===


Internet Explorer 8+, Firefox, Chrome on Windows/OSX/Mobile
*Ubuntu Server 24.04 LTS
*Configured with an internal static IP (ie dynamic IP delivered by DHCP is not allowed)
*Strictly no additional software installed


Browsers must have pop-up blockers turned off and must not have any 3rd party toolbars installed.
===Web Browser on User Workstations===


=== Backup requirements ===
Firefox, Chrome or MS Edge.
 
Browsers must have pop-up blockers turned off and must not have any 3rd party toolbars installed, that can potentially interfere with the NEOSYS user interface.
 
===Backup requirements===
If entry level physical server or if virtual server that supports USB passthrough (e.g. VMWare vSphere version 4.1 and above):
If entry level physical server or if virtual server that supports USB passthrough (e.g. VMWare vSphere version 4.1 and above):
* 3 x 4 GB USB drives for backup
 
* Someone to change the USB drives on a scheduled basis (weekly)
*3 x 16 GB USB drives for backup
*Someone to change the USB drives on a scheduled basis (weekly)


If virtual server that does not support USB passthrough:
If virtual server that does not support USB passthrough:
* Client must *at their own responsibility* agree to arrange copy of the backup files to an external backup location every day.
Also refer to [[Backup_and_Restore#Backup_in_virtual_server| Backup to virtual server]]


=== Router requirements ===
*Client must *at their own responsibility* agree to arrange copy of the backup files to an external backup location every day.
* Username and password for the router OR someone who can configure port forwarding/virtual server configuration for:
**SSH on port 19580
**HTTPS on 4430 OR port no. provided by NEOSYS Support (Required only if NEOSYS needs to be accessed from outside office and prior management approval for this is obtained)
* Outgoing access to the internet on port 2500 or access to send email via an internal email server.


=== Remote support requirement ===
Also refer to [[Backup_and_Restore#Backup_in_virtual_server| Backup to virtual server]]
 
[[Letter_to_obtain_agreement_of_client_IT_staff_to_provide_remote_access| Letter to obtain agreement of client IT staff to provide remote access]]


=== Moving existing clients to a new server that previously used Windows 2003 ===
===Router requirements===


If the existing client's previous server used Windows 2003 and they they cannot provide one of the recommend OS, get top level management to choose one of these options:
*Port forwarding:
**SSH: port 19581 (router) -> port 19581 (server) for Host.
**SSH: port 19582 (router) -> port 19582 (server) for lxc container.
**HTTPS: port 4431 (router) -> port 4431 (server) (Required only if NEOSYS needs to be accessed from outside office and prior management approval for this is obtained)
*Access to send email via an internal email server


    a) A network router installed between the the office LAN and NEOSYS Server
===Remote support requirement===
    b) Migrating and merging the existing server into our NEOSYS Amsterdam network.


NEOSYS stopped recommending Windows 2003 back in 2015 when Microsoft would stop providing updates for the Windows 2003, leaving it vulnerable latest malware attacks.
[[Letter_to_obtain_agreement_of_client_IT_staff_to_provide_remote_access| Letter to obtain agreement of client IT staff to provide remote access]]

Latest revision as of 05:25, 22 July 2024

Hardware requirements

  • Entry level physical or virtual server *dedicated to NEOSYS only* (in case of virtual machine, the host machine MUST be dedicated to NEOSYS and access given to support team, otherwise issues on the host machine will be untraceable by support team and NEOSYS will not be responsible for overall performance)
  • 1 x Quad core CPU (minimum)
  • 8 GB RAM (minimum)
  • Minimum 100GB SSD Enterprise Write intensive (recommend 2x for mirroring)

Software requirements

  • Ubuntu Server 24.04 LTS
  • Configured with an internal static IP (ie dynamic IP delivered by DHCP is not allowed)
  • Strictly no additional software installed

Web Browser on User Workstations

Firefox, Chrome or MS Edge.

Browsers must have pop-up blockers turned off and must not have any 3rd party toolbars installed, that can potentially interfere with the NEOSYS user interface.

Backup requirements

If entry level physical server or if virtual server that supports USB passthrough (e.g. VMWare vSphere version 4.1 and above):

  • 3 x 16 GB USB drives for backup
  • Someone to change the USB drives on a scheduled basis (weekly)

If virtual server that does not support USB passthrough:

  • Client must *at their own responsibility* agree to arrange copy of the backup files to an external backup location every day.

Also refer to Backup to virtual server

Router requirements

  • Port forwarding:
    • SSH: port 19581 (router) -> port 19581 (server) for Host.
    • SSH: port 19582 (router) -> port 19582 (server) for lxc container.
    • HTTPS: port 4431 (router) -> port 4431 (server) (Required only if NEOSYS needs to be accessed from outside office and prior management approval for this is obtained)
  • Access to send email via an internal email server

Remote support requirement

Letter to obtain agreement of client IT staff to provide remote access

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