Uninstalling clients hosted on NEOSYS Server - Revision history

Arvind: /* Stage 1. Disabling */

2026-01-02T05:27:52Z

Stage 1. Disabling

← Older revision		Revision as of 05:27, 2 January 2026
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	4. In ~/hosts/clients.cfg, comment out the line corresponding to the client being uninstalled.		4. In ~/hosts/clients.cfg, comment out the line corresponding to the client being uninstalled.

	5. On nagios, comment out the lines for the stopped installation in the config file so that Nagios stops alerting for it (edit genclients.sh and then run ./reload '<~~initials~~>: Disable <dbname>')		5. On nagios, comment out the lines for the stopped installation in the config file so that Nagios stops alerting for it (edit genclients.sh and then run ./reload '<your_initials>: Disable <dbname>')

	6. On www, strike-through the terminated client's link on support home page (/var/www/it/support.htm).		6. On www, strike-through the terminated client's link on support home page (/var/www/it/support.htm).

Arvind at 11:14, 31 December 2025

2025-12-31T11:14:02Z

← Older revision		Revision as of 11:14, 31 December 2025
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	4. In ~/hosts/clients.cfg, comment out the line corresponding to the client being uninstalled.		4. In ~/hosts/clients.cfg, comment out the line corresponding to the client being uninstalled.

	5. On nagios, comment out the lines for the stopped installation in the config file so that Nagios stops alerting for it. (edit: genclients.sh and then run ./reload <~~comment~~>)		5. On nagios, comment out the lines for the stopped installation in the config file so that Nagios stops alerting for it (edit genclients.sh and then run ./reload '<initials>: Disable <dbname>')

	6. On www, strike-through the terminated client's link on support home page (support.htm).		6. On www, strike-through the terminated client's link on support home page (/var/www/it/support.htm).

	7. Create Thunderbird reminder to permanently delete the client 1 year later.		7. Create Thunderbird reminder to permanently delete the client 1 year later.

Arvind: /* Stage 1. Disabling */

2025-10-10T13:45:11Z

Stage 1. Disabling

← Older revision		Revision as of 13:45, 10 October 2025
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	4. In ~/hosts/clients.cfg, comment out the line corresponding to the client being uninstalled.		4. In ~/hosts/clients.cfg, comment out the line corresponding to the client being uninstalled.

	5. On nagios, comment out the lines for the stopped installation in the config file so that Nagios stops alerting for it. (edit: genclients.sh)		5. On nagios, comment out the lines for the stopped installation in the config file so that Nagios stops alerting for it. (edit: genclients.sh and then run ./reload <comment>)

	6. On www, strike-through the terminated client's link on support home page (support.htm).		6. On www, strike-through the terminated client's link on support home page (support.htm).

Saif at 05:52, 1 October 2025

2025-10-01T05:52:53Z

← Older revision		Revision as of 05:52, 1 October 2025
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	4. In ~/hosts/clients.cfg, comment out the line corresponding to the client being uninstalled.		4. In ~/hosts/clients.cfg, comment out the line corresponding to the client being uninstalled.

	5. ~~Comment~~ the lines for the stopped installation in the ~~Nagios~~ config file so that Nagios stops alerting for it. (edit: genclients.sh)		5. On nagios, comment out the lines for the stopped installation in the config file so that Nagios stops alerting for it. (edit: genclients.sh)

	6. ~~Strike~~-through the terminated client's link on support home page (support.htm).		6. On www, strike-through the terminated client's link on support home page (support.htm).

	7. Create Thunderbird reminder to permanently delete the client 1 year later.		7. Create Thunderbird reminder to permanently delete the client 1 year later.
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	sudo -u postgres dropdb <dbname>		sudo -u postgres dropdb <dbname>
	sudo -u postgres dropdb <dbname_test>		sudo -u postgres dropdb <dbname_test>

			3. In ~/hosts/clients.cfg, uncomment the line corresponding to the client being uninstalled and delete service.
	./doall <dbname> delete_service		./doall <dbname> delete_service

	3. Delete client directory from /root/hosts directory.		4. In ~/hosts/clients.cfg, delete the line corresponding to the client being uninstalled.

			5. Delete client directory from /root/hosts directory.
	rm -r ~/hosts/<dbname>		rm -r ~/hosts/<dbname>

	4. ~~Remove~~ the terminated client's link from support home page (support.htm).		6. On www, remove the terminated client's link from support home page (support.htm).

	~~5. Delete the associated entry from Zone Edit~~.

	6. ~~In ~/hosts/clients.cfg, delete the line corresponding to~~ the ~~client being uninstalled~~.		7. Delete the associated entry from Zone Edit.

	7. ~~Delete~~ the lines for the stopped installation in the ~~Nagios~~ config file (edit: genclients.sh).		8. On nagios, delete the lines for the stopped installation in the config file (edit: genclients.sh).

Saif: /* Stage 2. Permanent Deletion */

2025-10-01T05:25:12Z

Stage 2. Permanent Deletion

← Older revision		Revision as of 05:25, 1 October 2025
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	1. Retain a copy of the client's latest backup sql.gz file in a separate directory (in ex1:/backups/current/deleted as of 3/4/2023)		1. Retain a copy of the client's latest backup sql.gz file in a separate directory (in ex1:/backups/current/deleted as of 3/4/2023)
	mv <dbname>/work/<dbname>.sql.gz /backups/current/deleted/		mv ~/hosts/<dbname>/work/<dbname>.sql.gz /backups/current/deleted/

	2. Delete the database and service		2. Delete the database and service

Saif: /* Stage 2. Permanent Deletion */

2025-10-01T05:24:15Z

Stage 2. Permanent Deletion

← Older revision		Revision as of 05:24, 1 October 2025
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	1. Retain a copy of the client's latest backup sql.gz file in a separate directory (in ex1:/backups/current/deleted as of 3/4/2023)		1. Retain a copy of the client's latest backup sql.gz file in a separate directory (in ex1:/backups/current/deleted as of 3/4/2023)
			mv <dbname>/work/<dbname>.sql.gz /backups/current/deleted/

	2. Delete the database and service		2. Delete the database and service

Arvind at 05:24, 18 February 2025

2025-02-18T05:24:22Z

← Older revision		Revision as of 05:24, 18 February 2025
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	./doall <dbname> disable		./doall <dbname> disable

	4. In ~~doall~~, comment out the line corresponding to the client being uninstalled~~. Do this in dev as well and push the changes to neosys git~~.		4. In ~/hosts/clients.cfg, comment out the line corresponding to the client being uninstalled.

	5. Comment the lines for the stopped installation in the Nagios config file so that Nagios stops alerting for it. (edit: genclients.sh)		5. Comment the lines for the stopped installation in the Nagios config file so that Nagios stops alerting for it. (edit: genclients.sh)
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	5. Delete the associated entry from Zone Edit.		5. Delete the associated entry from Zone Edit.

	6. In ~~doall~~, delete the line corresponding to the client being uninstalled~~. Do this in dev as well and push the changes to neosys git~~.		6. In ~/hosts/clients.cfg, delete the line corresponding to the client being uninstalled.

	7. Delete the lines for the stopped installation in the Nagios config file (edit: genclients.sh).		7. Delete the lines for the stopped installation in the Nagios config file (edit: genclients.sh).

Arvind at 05:54, 1 April 2024

2024-04-01T05:54:43Z

← Older revision		Revision as of 05:54, 1 April 2024
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	5. Delete the associated entry from Zone Edit.		5. Delete the associated entry from Zone Edit.

			6. In doall, delete the line corresponding to the client being uninstalled. Do this in dev as well and push the changes to neosys git.

			7. Delete the lines for the stopped installation in the Nagios config file (edit: genclients.sh).

Arvind at 06:06, 8 January 2024

2024-01-08T06:06:27Z

← Older revision		Revision as of 06:06, 8 January 2024
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	6. Strike-through the terminated client's link on support home page (support.htm).		6. Strike-through the terminated client's link on support home page (support.htm).

			7. Create Thunderbird reminder to permanently delete the client 1 year later.

	====Stage 2. Permanent Deletion====		====Stage 2. Permanent Deletion====

Arvind at 05:47, 8 January 2024

2024-01-08T05:47:06Z

← Older revision		Revision as of 05:47, 8 January 2024
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	We keep ex client data for up to one year before deleting, but after this period:		We keep ex client data for up to one year before deleting, but after this period:

	1. Retain a copy of the client's latest backup sql.gz file in a separate directory (in ex1:~~/root~~/backups/current/deleted as of 3/4/2023)		1. Retain a copy of the client's latest backup sql.gz file in a separate directory (in ex1:/backups/current/deleted as of 3/4/2023)

	2. Delete the database and service		2. Delete the database and service