General Office Procedures - Revision history

Arvind: /* Working out of hours */

2026-02-24T07:38:17Z

Working out of hours

← Older revision		Revision as of 07:38, 24 February 2026
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	NEOSYS staff should not work out of hours except in case of real emergency, unless approval has been obtained for the same from NEOSYS management.		NEOSYS staff should not work out of hours except in case of real emergency, unless approval has been obtained for the same from NEOSYS management.

	Emergencies are only things like dealing with a system crash of NEOSYS own ~~systems providing~~ client services ~~(e.g. ex1 server)~~ and trying to get clients back online as fast as possible from backups. Failure of client's own systems should be dealt with inside normal office hours only. Since NEOSYS systems have never failed to date, there are practically no emergencies in our work. "Emergencies" are generally for people who don't prepare for the unexpected and/or are disorganised.		Emergencies are only things like dealing with a system crash of NEOSYS own servers that host client services and trying to get clients back online as fast as possible from backups. Failure of client's own systems should be dealt with inside normal office hours only. Since NEOSYS systems have never failed to date, there are practically no emergencies in our work. "Emergencies" are generally for people who don't prepare for the unexpected and/or are disorganised.

	Approval for working out of office hours may be granted if there is specific work to be done and you are making up time for being late due to some special circumstances.		Approval for working out of office hours may be granted if there is specific work to be done and you are making up time for being late due to some special circumstances.

Arvind: Reorder

2026-02-24T07:01:01Z

Reorder

@@ Line 1: / Line 1: @@
 =Working hours=
 NEOSYS office working hours are from 9am until 6pm, Monday to Friday. All staff members are required to report to office at 9am irrespective of any meetings during the day. There is a one hour lunch break from 1pm to 2pm.
 =Keeping to NEOSYS Office Hours=
@@ Line 13: / Line 22: @@
 Everybody joining NEOSYS has adapted to these rules and come to appreciate them. You are advised to apply them immediately on joining to avoid friction. Your punctuality will be noticed and appreciated.
 =Purchases=

Arvind at 12:47, 8 August 2025

2025-08-08T12:47:21Z

← Older revision		Revision as of 12:47, 8 August 2025
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	=Working hours=		=Working hours=
	NEOSYS office working hours are from 9am until 6pm, Monday to Friday. ~~It is required for all~~ staff members to report to office at 9am irrespective of any meetings during the day. There is a one hour lunch break~~, which can be taken between~~ 1pm ~~and~~ 2pm.		NEOSYS office working hours are from 9am until 6pm, Monday to Friday. All staff members are required to report to office at 9am irrespective of any meetings during the day. There is a one hour lunch break from 1pm to 2pm.

	=Keeping to NEOSYS Office Hours=		=Keeping to NEOSYS Office Hours=

	NEOSYS management does not want to spend time worrying about staff attendance, so these are the traditional rules of attendance for the ~~NEOSYS~~ office.		NEOSYS management does not want to spend time worrying about staff attendance and punctuality, so these are the traditional rules of attendance for the office.

	#If you are late, DO give your apologies but DON'T give any reason. You may be asked, for personal interest, but it is ~~NOT~~ relevant.		#If you are late, DO give your apologies but DON'T give any reason. You may be asked, for personal interest, but it is not relevant.
	#Be in the office 5 or 10 minutes ~~EARLY~~ every morning and if you are ever late, increase this to 15 minutes early etc.		#Be in the office 5 or 10 minutes early every morning and if you are ever late, increase this to 15 minutes early etc.
	#Apply the same rules to returning from lunch at 2pm.		#Apply the same rules to returning from lunch at 2pm.
	#Use your early time in the office to attend to your own business - on your phone/browser etc.		#Use your early time in the office to attend to your own business - on your phone/browser etc.
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	=Working out of hours=		=Working out of hours=
	NEOSYS staff should not work out of hours except in case of real emergency unless approval has been obtained for the same from NEOSYS management.		NEOSYS staff should not work out of hours except in case of real emergency, unless approval has been obtained for the same from NEOSYS management.

	Emergencies are only things like dealing with a system crash of NEOSYS own systems providing client services (e.g. ex1 server) and ~~we are~~ trying to get clients back online as fast as possible from backups. Failure of client's own systems should be dealt with inside normal office hours only. Since NEOSYS systems have never failed to date, there are practically no emergencies in our work. "Emergencies" are generally for people who don't prepare for the unexpected and/or are disorganised.		Emergencies are only things like dealing with a system crash of NEOSYS own systems providing client services (e.g. ex1 server) and trying to get clients back online as fast as possible from backups. Failure of client's own systems should be dealt with inside normal office hours only. Since NEOSYS systems have never failed to date, there are practically no emergencies in our work. "Emergencies" are generally for people who don't prepare for the unexpected and/or are disorganised.

	Approval for working out of office hours may be granted if there is specific work to be done and you are making up time for being late due to some special circumstances.		Approval for working out of office hours may be granted if there is specific work to be done and you are making up time for being late due to some special circumstances.
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	=Purchases=		=Purchases=
	If you require to make any purchases on behalf of the company, you must first get an approval from your Manager.		If you require to make any purchases on behalf of the company, you must first get approval from your Manager.

	=Stationery=		=Stationery=
	All stationery is kept in the office cupboard. In case there is anything required, you may inform your Manager.		All stationery is kept in the office cupboard. In case there is anything required, you may inform your Manager.

	=Sick leave =		=Sick leave=

	You are required to visit your doctor for every sick period and bring original sick note otherwise claims for sick leave will be rejected and treated as absence without pay or deducted from annual holiday at your choice.		You are required to visit your doctor for every sick period and bring original sick note, otherwise claims for sick leave will be rejected and treated as absence without pay or deducted from annual holiday at your choice.

	=Claiming Expenses=		=Claiming Expenses=
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	=Internet=		=Internet=
	NEOSYS internet or VPN can be used for personal purposes outside of business hours or during breaks, however you are restricted from any torrents or file sharing programs because of a high risk of security they pose to our business. Also ensure that you do not use this facility for pornographic or any other illegal activity that is not in line with the Sharia law of the country.		NEOSYS internet or VPN can be used for personal purposes outside of business hours or during breaks, however you are restricted from any torrents or file sharing programs because of a high risk of security they pose to our business. Also ensure that you do not use this facility for pornographic or any other illegal activity that is not in line with the Sharia law of the country.

	~~=Instant Messengers=~~
	~~You will be provided with exclusive IDs for Skype. These IDs should only have business contacts listed in them.~~

	=Dress code=		=Dress code=
	The dress code ~~in the office~~ is formal. ~~You should be wearing a smart~~ business ~~dress~~ at all times ~~when you visit a client~~. ~~Friday tends to be~~ a “dress down” day.		The office dress code is formal. When visiting clients, you are expected to wear professional business attire at all times. Fridays are considered a “dress down” day.

	=General Appearance=		=General Appearance=
	As we are in the service industry, ~~you are required~~ at all times ~~to be presentable~~ as you ~~are the face of~~ NEOSYS when ~~you visit~~ clients/prospects. ~~Make sure that~~ you ~~have enough sleep~~ and come to office clean shaven. ~~Smart~~ short haircut ~~for gents~~ is recommended. ~~In case~~ you keep a beard~~; make sure that~~ it is neatly trimmed.		As we are part of the service industry, it is essential to maintain a professional appearance at all times, as you represent NEOSYS when meeting with clients and prospects. Ensure you are well-rested and come to office clean-shaven. For gents, a neat, short haircut is recommended. If you choose to keep a beard, it should be kept neatly trimmed.

	=Smoking=		=Smoking=
	Our ~~offices are~~ non-smoking without exception. Smoking is permitted outside the office premises.		Our office is non-smoking without exception. Smoking is permitted outside the office premises.

	=Meetings outside office=		=Meetings outside office=
			We strongly advise against scheduling early morning meetings with clients, as we believe they are often inefficient. Since you are required to be in the office by 9am, please arrange meetings for after that time. If you have meetings in the old town of Dubai (e.g. Deira), you may go directly from home to the meeting. However, please ensure that your Manager is kept informed of this arrangement.
	~~It is always encouraged not to schedule~~ early morning meetings with clients as we believe ~~it is a waste of time~~. As you are required to be in office by ~~9a.m.~~ please ~~schedule your~~ meetings ~~thereafter~~. ~~Incase~~ you have meetings in the old town of Dubai (e.g. Deira) ~~then~~ you ~~could proceed~~ to the meeting ~~directly from home~~. However ~~you need to keep~~ your Manager informed of ~~the same~~.

Arvind: /* Working out of hours */

2025-08-05T05:39:35Z

Working out of hours

← Older revision		Revision as of 05:39, 5 August 2025
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	NEOSYS staff should not work out of hours except in case of real emergency unless approval has been obtained for the same from NEOSYS management.		NEOSYS staff should not work out of hours except in case of real emergency unless approval has been obtained for the same from NEOSYS management.

	Emergencies are only things like dealing with a system crash of NEOSYS own systems providing client services (e.g. ex1) and we are trying to get clients back online as fast as possible from backups. Failure of client's own systems should be dealt with inside normal office hours only. Since NEOSYS systems have never failed to date, there are practically no emergencies in our work. "Emergencies" are generally for people who don't prepare for the unexpected and/or are disorganised.		Emergencies are only things like dealing with a system crash of NEOSYS own systems providing client services (e.g. ex1 server) and we are trying to get clients back online as fast as possible from backups. Failure of client's own systems should be dealt with inside normal office hours only. Since NEOSYS systems have never failed to date, there are practically no emergencies in our work. "Emergencies" are generally for people who don't prepare for the unexpected and/or are disorganised.

	Approval for working out of office hours may be granted if there is specific work to be done and you are making up time for being late due to some special circumstances.		Approval for working out of office hours may be granted if there is specific work to be done and you are making up time for being late due to some special circumstances.

Arvind at 08:30, 8 May 2024

2024-05-08T08:30:45Z

← Older revision		Revision as of 08:30, 8 May 2024
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	=Working hours=		=Working hours=
	NEOSYS office working hours are from ~~9.am~~ until ~~6 p.m.~~, Monday to Friday. It is required for all staff members to report to office at ~~9 a.m.~~ irrespective of any meetings during the day. There is a one hour lunch break, which can be taken between ~~1 p.m.~~ and ~~2 p.m~~.		NEOSYS office working hours are from 9am until 6pm, Monday to Friday. It is required for all staff members to report to office at 9am irrespective of any meetings during the day. There is a one hour lunch break, which can be taken between 1pm and 2pm.

	=Keeping to NEOSYS Office Hours=		=Keeping to NEOSYS Office Hours=
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	#If you are late, DO give your apologies but DON'T give any reason. You may be asked, for personal interest, but it is NOT relevant.		#If you are late, DO give your apologies but DON'T give any reason. You may be asked, for personal interest, but it is NOT relevant.
	#Be in the office 5 or 10 minutes EARLY every morning and if you are ever late, increase this to 15 minutes early etc.		#Be in the office 5 or 10 minutes EARLY every morning and if you are ever late, increase this to 15 minutes early etc.
	#Apply the same rules to returning from lunch at ~~2 p.m~~.		#Apply the same rules to returning from lunch at 2pm.
	#Use your early time in the office to attend to your own business - on your phone/browser etc.		#Use your early time in the office to attend to your own business - on your phone/browser etc.
	#Always stop work immediately at 1pm and 6pm. Any time you spend in the office after that must be on your own business.		#Always stop work immediately at 1pm and 6pm. Any time you spend in the office after that must be on your own business.
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	NEOSYS staff should not work out of hours except in case of real emergency unless approval has been obtained for the same from NEOSYS management.		NEOSYS staff should not work out of hours except in case of real emergency unless approval has been obtained for the same from NEOSYS management.

	Emergencies are only things like dealing with a system crash of NEOSYS own systems providing client services (e.g. ~~win3~~) and we are trying to get clients back online as fast as possible from backups. Failure of client's own systems should be dealt with inside normal office hours only. Since NEOSYS systems have never failed to date, there are practically no emergencies in our work. "Emergencies" are generally for people who ~~dont~~ prepare for the unexpected and/or are disorganised.		Emergencies are only things like dealing with a system crash of NEOSYS own systems providing client services (e.g. ex1) and we are trying to get clients back online as fast as possible from backups. Failure of client's own systems should be dealt with inside normal office hours only. Since NEOSYS systems have never failed to date, there are practically no emergencies in our work. "Emergencies" are generally for people who don't prepare for the unexpected and/or are disorganised.

	Approval for working out of office hours may be granted if there is specific work to be done and you are making up time for being late due to some special circumstances.		Approval for working out of office hours may be granted if there is specific work to be done and you are making up time for being late due to some special circumstances.
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	=Travel=		=Travel=
	All business travel must be sanctioned in advance by your ~~Manger~~. A travel requisition should be submitted to your ~~Manger~~ no less than 1 week in advance of your proposed travel date. Our policy is that economy class travel should be used. When travelling abroad, the Company pays for your accommodation, food and conveyance. To reclaim this amount you should add it to your monthly expenses claim form.		All business travel must be sanctioned in advance by your Manager. A travel requisition should be submitted to your Manager no less than 1 week in advance of your proposed travel date. Our policy is that economy class travel should be used. When travelling abroad, the Company pays for your accommodation, food and conveyance. To reclaim this amount you should add it to your monthly expenses claim form.

	=Mail services=		=Mail services=

Arvind: /* Instant Messengers */

2024-01-19T13:05:03Z

Instant Messengers

← Older revision		Revision as of 13:05, 19 January 2024
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	=Instant Messengers=		=Instant Messengers=
	You will be provided with exclusive IDs for Skype. These IDs should only have business contacts listed in them~~. If you need to have a personal instant messenger, you are recommended to download Pidgin or Ebuddy. However you should be able to cut off personal chat during heavy work hours or times of pressure~~.		You will be provided with exclusive IDs for Skype. These IDs should only have business contacts listed in them.

	=Dress code=		=Dress code=

Arvind at 13:48, 20 February 2023

2023-02-20T13:48:43Z

← Older revision		Revision as of 13:48, 20 February 2023
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	=Documents=		=Documents=
	ALL personal working files however trivial MUST be stored in ~~dropbox~~ and MUST NOT be stored anywhere in personal computer (My Documents/Desktop etc. )		ALL personal working files however trivial MUST be stored in Nextcloud and MUST NOT be stored anywhere in personal computer (My Documents/Desktop etc. )
	~~The personal encrypted pass file MUST be stored somewhere in personal computer (e.g. My Documents/Desktop etc.) and MUST NOT be stored in Dropbox.~~

	=Computer systems=		=Computer systems=
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	=Network systems=		=Network systems=
	All NEOSYS networks i.e. Wi-Fi, LAN, VPN, Servers, Storage devices etc are monitored due to the nature of business and to assure our clients that we have the ~~higher~~ possible security measures in place. As such your network and internet traffic might be under surveillance.		All NEOSYS networks i.e. Wi-Fi, LAN, VPN, Servers, Storage devices etc are monitored due to the nature of business and to assure our clients that we have the highest possible security measures in place. As such your network and internet traffic might be under surveillance.

	=Internet=		=Internet=
	NEOSYS internet or VPN can be used for personal ~~purposed out~~ of business hours or during breaks, however you are restricted from any torrents or file sharing programs because of a high risk of security they pose to our business. Also ensure that you do not use this facility for pornographic or any other illegal activity that is not in line with the Sharia law of the country.		NEOSYS internet or VPN can be used for personal purposes outside of business hours or during breaks, however you are restricted from any torrents or file sharing programs because of a high risk of security they pose to our business. Also ensure that you do not use this facility for pornographic or any other illegal activity that is not in line with the Sharia law of the country.

	=Instant Messengers=		=Instant Messengers=
	You will be provided with exclusive ~~Instant Messenger ID’s Google Talk and~~ Skype. These ~~id’s~~ should only have business contacts listed in them. If you need to have a personal instant messenger, you are recommended to download Pidgin or Ebuddy. However you should be able to cut off personal chat during heavy work hours or times of pressure.		You will be provided with exclusive IDs for Skype. These IDs should only have business contacts listed in them. If you need to have a personal instant messenger, you are recommended to download Pidgin or Ebuddy. However you should be able to cut off personal chat during heavy work hours or times of pressure.

	=Dress code=		=Dress code=

Arvind at 13:24, 3 January 2022

2022-01-03T13:24:05Z

← Older revision		Revision as of 13:24, 3 January 2022
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	=Working hours=		=Working hours=
	NEOSYS office working hours are from 9.am until 6 p.m., ~~Sunday~~ to ~~Thursday~~. It is required for all staff members to report to office at 9 a.m. irrespective of any meetings during the day. There is a one hour lunch break, which can be taken between 1 p.m. and 2 p.m.		NEOSYS office working hours are from 9.am until 6 p.m., Monday to Friday. It is required for all staff members to report to office at 9 a.m. irrespective of any meetings during the day. There is a one hour lunch break, which can be taken between 1 p.m. and 2 p.m.

	=Keeping to NEOSYS Office Hours=		=Keeping to NEOSYS Office Hours=
Line 27:		Line 27:

	=Stationery=		=Stationery=
	All stationery is kept in the office cupboard. ~~Incase~~ there is anything required, you may inform your Manager.		All stationery is kept in the office cupboard. In case there is anything required, you may inform your Manager.

	=Sick leave =		=Sick leave =
Line 77:		Line 77:

	=Dress code=		=Dress code=
	The dress code in the office is formal. You should be wearing a smart business dress at all times when you visit a client. ~~Thursday~~ tends to be a “dress down” day.		The dress code in the office is formal. You should be wearing a smart business dress at all times when you visit a client. Friday tends to be a “dress down” day.

	=General Appearance=		=General Appearance=
	As we are in the service industry, you are required at all times to be presentable as you are the face of NEOSYS when you visit clients/prospects. Make sure that you have enough sleep and come to office clean shaven. Smart short haircut for gents is recommended. ~~Incase~~ you keep a beard; make sure that it is neatly trimmed.		As we are in the service industry, you are required at all times to be presentable as you are the face of NEOSYS when you visit clients/prospects. Make sure that you have enough sleep and come to office clean shaven. Smart short haircut for gents is recommended. In case you keep a beard; make sure that it is neatly trimmed.

	=Smoking=		=Smoking=

Arvind at 06:56, 26 August 2018

2018-08-26T06:56:15Z

@@ Line 1: / Line 1: @@
 =Purchases=
 If you require to make any purchases on behalf of the company, you must first get an approval from your Manager.
@@ Line 60: / Line 84: @@
 =Smoking=
 Our offices are non-smoking without exception. Smoking is permitted outside the office premises.
 =Meetings outside office=
 It is always encouraged not to schedule early morning meetings with clients as we believe it is a waste of time. As you are required to be in office by 9a.m. please schedule your meetings thereafter. Incase you have meetings in the old town of Dubai (e.g. Deira) then you could proceed to the meeting directly from home. However you need to keep your Manager informed of the same.

Gregory: /* Dress code */

2018-01-30T14:00:52Z

Dress code

← Older revision		Revision as of 14:00, 30 January 2018
Line 53:		Line 53:

	=Dress code=		=Dress code=
	The dress code in the office is formal. You should be wearing a smart business dress at all times when you visit a client. Thursday tends to be a “dress down” day		The dress code in the office is formal. You should be wearing a smart business dress at all times when you visit a client. Thursday tends to be a “dress down” day.

	=General Appearance=		=General Appearance=